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Turisprime at Porto Airport
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Customer Ratings and Latest Reviews
Pros: The staff are polite, accessible. Picking and returning the car are simple and fast processes
Pros: Organização bom atendimento
Pros: Efficient service for renting car. no issues with car or person doing the checkout/ check in. Was worried by online reviews, but turned out to be no problem and would use again.
Cons: There was no one waiting at the airport point, had to call a different number than the one provided on the voucher to get the shuttle bus out of hours. This was not necessarily TurisPrime issue 'though.
Pros: New clean car good at getting thing sorted on pickup.
Cons: It took to long to get sorted we were waiting over an hour at the car rental. We had four in our party and the first mini bus to the airport only had 3 seats so they said they would be back in 5 min . which they were but then we waited an other 25 min for someone who had just brought their car rental back to complete their paper work before we were taken to the airport. That meant we were a little rushed for time at the airport & didn't have time for something to eat.
Pros: Efficient and friendly service.
Cons: Our agent was extremely unhelpful. As a result of how she began the process we ended up having to bring back the car 2 hours early, she refused to help us change this. We also wanted to remove the additional driver option that was set up for the car, they said they would do this but refused to drop the price of the rental as a result and still charged us the same amount. It's both unflexible, unhelpful and shamefully mercenary. Their whole attitude was extremely unhelpful. Not ever agian.
Pros: Nothing.. I only liked the car.
Cons: The staff was clueless and didn't know anything.. didn't answer any of our questions and her usual answer was I don't know! The staff was manipulative and tried to make us pay the tax twice! Very disappointing and the worst experience I had.
Pros: The cost was quite good
Cons: I did not have a reservation. You were not available.
Pros: Staff proficiency.
Cons: Additional insurance fee, that was not included in price provided by DiscoverCarHire.
Pros: pas trop facile quand on arrive a l'aéroport pour vous contacter cela devrai être mieux expliqué sur la réservation mais des que l'on a trouvé vous êtes vite venu nous chercher également bin lors de notre retour
Cons: après avoir tel vous êtes venu nous chercher a l'aéroport quand nous sommes arrives la voiture que l'on avait réservée était prête mais au dernier moment elle a été attribué a une autre personne .. de ce fait le personnel (un peu gêné) nous a demandé d'attendre quelque minutes... pour préparer une autre voiture..en réalité on a attendu presque 45 min !!! et la ce n'est pas normal et de plus a la place de la 20 que nous avions réservé nous avons eu une Ford mais 45 min c'est trop long..