Windhoek Airport (WDH), Windhoek, Namibia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Thrifty at Windhoek Airport

Hosea Kutako International Airport, Windhoek
00264 62 540 004
Pick-up instructions
Rental desk is located in car park.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:05:00-20:00
Tue:05:00-20:00
Wed:05:00-20:00
Thu:05:00-20:00
Fri:05:00-20:00
Sat:05:00-20:00
Sun:05:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

France
Nissan X-Trail 4x4
July 15, 2021

Pros: Efficient and simple
Namibia
Nissan X-Trail 4x4
January 7, 2021

Pros: I had an issue with Hertz car rental i did not get my rental i was told i am blacklisted by them over an offense i did in 2016 had they prepared my rental i think thy would have alerted me in time so I make alternate arrangements but I was only told on pick up which complicated my.life extremely.
Australia
Nissan Almera
January 11, 2020

Cons: Thrifty agree to refund one day fee because I return the car one day earlier due to airline fault flight rescheduled. To date I have not receive the refund
Australia
Nissan X-Trail 4x4
June 7, 2019

Pros: The personnel were excellent

Cons: No complaints
United Kingdom
Nissan X-Trail 4x4
February 7, 2019

Pros: Very helpful staff did everything they could to sort out a problem

Cons: Didn’t have the car I booked but they delivered it late.
South Africa
VW Polo Vivo
January 17, 2019

Pros: Great, the service was very helpful. The agent walked the extra mile
Portugal
Nissan X-Trail 4x4
January 11, 2019

Pros: Nothing.

Cons: Everything.
United Kingdom
Toyota Fortuner
January 1, 2019

Cons: ONE OF THE CAR SEAT BELT/ SAFETY BELT WAS NOT WORKING
Italy
Nissan X-Trail 4x4
November 19, 2018

Cons: deposit not given back at dropping out but delayed 2 weeks (?)
South Africa
Toyota Quantum
October 24, 2018

Pros: I cannot fault the service by Thrifty

Cons: Vehicle in good condition but with many scratches and indentations
Spain
Nissan X-Trail 4x4
July 20, 2018

Pros: Good, everybody ready to help

Cons: They did not give us the car we booked on arrival, becuase it was not available, even though we booked seven months in advance. We had flat trye and we had to pay 500N$ as administration fee
United States of America (USA)
Mercedes Benz C Class
May 22, 2018

Pros: All good top rating

Cons: I didn’t get the car I asked for. Specifically. I asked for a min 320 and I got a 318..
France
Nissan X-Trail 4x4
May 18, 2018

Pros: the car was exactly what I asked for, in good condition and very comfortable

Cons: nothing
Spain
Nissan X-Trail 4x4
May 8, 2018

Cons: The service was slow, the idea that we were charged for valeting a dusty car in Namibia is preposterous in view of the fact that there are only dirt roads! The deposit has not been refunded properly, even though we paid for the valeting charge separately. Not good enough overall.
Spain
Nissan X-Trail 4x4
March 9, 2018

Pros: Pleasant and friendly staff. The issue we had was dealt with quickly and satisfactorily.

Cons: The car had to be returned clean and there was no car washes working in the petrol stations in Windhoek Namibia. It proved a difficult task.
Germany
Nissan X-Trail 4x4
March 7, 2018

Pros: Nothing, it was chaos and they gave us a car that got us stranded in the middle of nowhere and were not able nor willing to assist us

Cons: Everything, it was chaos and they gave us a car that got us stranded in the middle of nowhere and were not able nor willing to assist us
Portugal
Nissan X-Trail 4x4
March 3, 2018

Cons: I have asked for a car with automatic gear and was given a manual one. Also, on return they didn’t give me the final invoice and I haven’t receiv e it yet
Australia
Nissan X-Trail 4x4
February 20, 2018

Pros: The car was provided as ordered, and suited our needs well

Cons: The car was registered in South Africa, and we were stopped at a police checkpoint 1 hour north of Windhoek. We were told we had to turn back as the entry permit for Namibia had expired that day. We had to drive an hour back to the Thrifty office to get an updated permit, costing us 2 hours out of our trip. This was totally irresponsible on the part of Thrifty. Also the GPS unit provided had not had the maps updated, as it couldn't find quite a few dirt roads. We had to rely on paper maps
Croatia
Nissan X-Trail 4x4
January 26, 2018

Pros: Nothing

Cons: The first car they gave me didn't start at all. Replacement car came with terrible worn out tires. couldn't wait longer - and sure enough one of the tires loss air pressure after few days. I took insurance for
South Korea
Nissan X-Trail 4x4
January 11, 2018

Pros: This can be a good and bad thing at the same time because we found out there was no car available on arrival the one we booked. Thrifty was trying hard to find a good car for us, unfortunately we both fount hard to drive a manual car, and ended up getting suggested a better valued car than the one we actually booked. Thanks for suggesting with free upgrade.

Cons: The only problem of our vehicle was a poor air-conditioner. Thinking that day time in Namibia is pretty hot and dusty, you don't want to really open car windows to block dust from outside, but air conditioner didn't work properly and gave us a medium temperature breeze even if we set up max/cool full power. Other than that, we were satisfied with the most of the things.
Brazil
Nissan X-Trail 4x4
January 10, 2018

Pros: Nothing.We felt fooled by the company.In order to make us accept the car they had available they lied about the car year model and its current usage.

Cons: I didn´t receive the car required and not even one in the same category.It was a double cabin pick up with a faulty canopy which didn´t lock properly and let a lot of dust in and ruined the cleaninless of my luggage. After some phone calls and 4 days in the contract the car was replaced by one that fit our requirements.
South Africa
Nissan X-Trail 4x4
January 8, 2018

Pros: They were very accommodating, efficient and friendly.
Portugal
Nissan X-Trail 4x4
January 7, 2018

Cons: The car was not in good conditions (suspension). When help was needed because the car was broken no one come to help us. I hope you dont charge nothing of the 3000 NAD that we have done for deposit.
Angola
Nissan X-Trail 4x4
December 22, 2017

Pros: Time spent picking up and dropping off the car.

Cons: The car suspension was very worn. No refund made of a new tire even with insurance payed.
United Kingdom
Nissan X-Trail 4x4
December 1, 2017

Pros: easy pick up, counter staff were good

Cons: car wasnt what I booked - booked a 4x4 and didnt get one even though I was told it was ! car breakdown - lack of real help and understanding from fleet assistance .
Zimbabwe
Toyota Hilux
November 8, 2017

Pros: Convinience and Accessibility
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Windhoek Airport (WDH), Windhoek, Namibia

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Pick-up date
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Driver's country of residence is United States of America (USA) and age is 30-65

Top Suppliers at Windhoek Airport

Europcar
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Working hours
Mon:05:00-22:00
Tue:05:00-22:00
Wed:05:00-22:00
Thu:05:00-22:00
Fri:05:00-22:00
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Hertz
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Mon:04:30-21:00
Tue:04:30-21:00
Wed:04:30-21:00
Thu:04:30-21:00
Fri:04:30-21:00
Sat:04:30-21:00
Sun:04:30-21:00
Avis
Avis
Very good 8 / 17 reviews
+26462540271
Hosea Kutako Airport, Windhoek, Namibia
$48 - $106
Working hours
Mon:05:00-22:00
Tue:05:00-22:00
Wed:05:00-22:00
Thu:05:00-22:00
Fri:05:00-22:00
Sat:05:00-22:00
Sun:05:00-22:00
Budget
Budget
Good 7.8 / 1 review
+26462540271
Hosea Kutako Windhoek Apt
$48 - $115
Working hours
Mon:05:00-22:00
Tue:05:00-22:00
Wed:05:00-22:00
Thu:05:00-22:00
Fri:05:00-22:00
Sat:05:00-22:00
Sun:05:00-22:00
  1. Car Rental
  2. Namibia
  3. Windhoek
  4. Windhoek Airport
  5. Thrifty
 
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