SIXT at Sydney Airport

Pros: Super easy. Friendly. Efficient.

Cons: Not applicable

Cons: We had an incident with a lost key and it took way to long and many phone calls to get it sorted out.

Pros: Temp car pickup is away from airport- need shuttle service to transport. Had to wait a while on pickup but short wait for return

Pros: Throughout the whole service was excellent and I would definitely use them again.

Cons: Not really, the reception lady is not really patient when i did not hear clearly and asked for a repeat. Even i was patient enough for her dealing with each client for more than half an hour. Overall experience really sucks.

Pros: Reasonably quick service

Cons: I waited in line to drop the keys off

Cons: Pick up of rental car could’ve been at the terminal we flew in to, but info online via email stated pick up was at another terminal. A little stressful but we got it in the end.

Pros: Quick and easy, painless

Cons: Nothing everything was perfect

Pros: Very convenient compared to other rental companies at Syd airport. Always very helpful too.

Cons: The insurance coverage was not presented when I booked the vehicle. That amounts to a few hundreds more and as such the fees shown in website doesn’t correspond to the actual fees paid.

Pros: Easy drop off at Brisbane Airport

Cons: Time to process car at pick up involved bus trip to int terminal then wait for processing when I thought I was just picking up keys….nearly one hour after landing at domestic terminal before on the road

Pros: Car condition and price

Cons: Nil

Pros: Agent fast, polite and helpful

Cons: Finding the rental car office, no signage at domestic terminal.

Pros: Reliable, friendly, fantastic

Pros: Great - professional, polite and efficient

Cons: Nil

Pros: Overall a very good experience. Car was spotless. The sixt team were good on the desk when I picked up car.

Cons: Felt the extra insurance was being pushed hard on car pick up.

Pros: Nothing. Had nothing but problems and got a bad taste from this company.

Cons: Charged me for 2 cars and I had a car that was asking to be serviced now and was smoking from the exhaust.

Pros: Car pick up and drop off are smooth. Car condition is good.

Cons: The car provided was not the same model as I choose.

Pros: Take more than one hour to wait for the car

Pros: Stuff was friendly and clear during pickup.

Pros: Everything

Cons: Nil

Pros: Managed to arrange a change of car on the 3rd day but car windscreen condition is terrible, especially when it rain

Cons: Till date. They have yet to reply my email on their initial offered discount and change of collection timing

Cons: Car was had lots of scratches and scrapes. Would not recommend hiring an MG - what an awful car

Pros: Rental desk is very polite and nice. When I feedback the default arranged car was a little big to me and wanted to change to another car, they quickly agreed and re-arranged the car that I like. The new car was really the ideal car for my 14 days travel with enough capacity and efficient fuel consumption. The drop-off is very easy. I forgot my VISA credit card on the car (licence plate: DE06FP). The service guy helped me find it by driving me to the cleaning spot.

Cons: Everything is nice. I will recommend others to choose DiscoverCars and SIXT.

Pros: Very easy pick up and drop off

Cons: Windscreen wash needed refilling

Pros: ok

Cons: not acepting cash

Cons: Pick was terrible. My security deposit refund has not hit my credit card 2 days since returning vehicle

Pros: Good price for an amazing car. Customer service is also amazing

Pros: Brilliant Service and staff at Sydney

Cons: Nothing

Pros: Easy to deal with

Cons: None at all

Pros: polite.

Cons: hybrid wasn't available had to upsize as alternate comparable vehicle to h hybrid wasn't available.

Pros: convenient location

Cons: The car provided is not what I ordered, furthermore the replacement car is Chinese made , not Japanese or Korean car and has the signaling stalk on the left hand side of the steering column, which is the opposite position of Japanese or Korean made car. Chinese made car is still not as refined as Japanese or Korean car yet, the auto transmission is not smooth, power is sluggish and signaling stalk position makes the whole driving experience not comfortable.

Pros: The quality of the car.

Pros: The people we dealt with were courteous and efficient

Cons: Can't say the MG Pilot was a fantastic car, but it did the job

Pros: I did not like anything customer service over the phone was horrible

Cons: Address given to dropoff the car was completely wrong address that’s why I lost $20 as a parking fee as I went to domestic parking first again I rang them and came back from domestic to international airport

Pros: Swift

Cons: Holding deposit is ridiculous. Insurance claim excess is also ridiculous. Luckily I didn't have to use it!

Cons: I was charged an extra $600 and have been trying to resolve the issue for over a week. I have called upwards of 15 times and have failed to reach Sydney's International Airport location - which, according to my bill, is a premium location. Apparently this is synonymous with not answering phones. I have called various other numbers and have been twice told that an urgent call back (within20 minutes) has been ordered but on neither occasion did I hear back. I am paying long distance charges.

Pros: Everything was efficient and accurate with the pricing exactly as shown when I booked the car.

Pros: I eventually got the car although after 9 hours waiting for it.

Cons: Having to wait from 10.30pm to 7.30 am (overnight) at the T1 terminal. (2.30 hours of that time locked outside of T1). On arrival from Perth (T3) at approx 10.30 pm, told by SIXT kiosk desk attendant to catch a Tbus to the T1 terminal. Trouble started here, no TBuses operate from T3 after 9.30pm. Went back to kiosk only to find attendant had left !! Taxi to T1 ($35) only to find no one at the kiosk there either !! So kicked out of T1 at midnight and car could not be hired until 7.30, No Empathy!

Pros: Nothing

Cons: Sixt ignored my advice of flight delay. Sixt reps were not prepared to help

Pros: Sixt has always been great to rent from. We've never had trouble with Sixt nor 3rd party bookings before anywhere in the world. Only with this 3rd party.

Pros: Had to wait for around 2 hrs to get the car ,as front desk took too long and then no one to give the keys.

Cons: On returning the car again had to wait as there was no one then Allan came and gave the keys to him and discuss the issue and he agreed to give us discount for the payment done .Kindly inform the discount provided.

Pros: Staff were courteous and helpful. Collected the car within 20 minutes even though there were 2 other clients ahead of me. Return was simple and fantastic, just drop off the car and key. Security deposit refunded within 2 days. 👍👍👍

Cons: Nil.

Pros: The service staff is forthcoming to help when I notice the fuel is only 3/4 full. Lead me to top up fuel.

Pros: Great experience

Pros: the willingness to serve customer especially solving problem that occur. Linda and Allan at the sixt domestic airport has a heart of serving customer and they are really helpful. excellent work

Cons: the car was not ready at pick up point at international airport and I have to pick it up myself at domestic by catching bus. it wasted time and energy

Pros: Very efficient

Cons: Nothing

Pros: The staff were very efficient and friendly.

Cons: Searching for the return area at Melbourne was harder due to lack of SIXT signs at the Melbourne airport.

Pros: Very easy and fast pick up the car

Pros: Unacceptable

Cons: I didn't get what I requested and paid for and would like some form of compensation for this. The whole experience was a shambles and we were stuck with a vehicle that we had to put up with and was not what we wanted to fulfil our needs.

Pros: The service lady was really nice!

Cons: No other comments!

Pros: Great service. Very polite. Explained the technical issues they were having as I waited, while not that long.

Pros: Prompt and fuss free

Pros: Disponibilité des agents qui parlaient en plus français et qui auraient aimé nous aider davantage. Sympathie du personnel conducteur de la navette

Cons: Entretien des véhicules à revoir : plaquettes de frein, usure des pneus, parallélisme, direction ... procédure de rendu du véhicule (aucun document !)

Pros: Nothing.

Cons: No car, no apology, no refund (car rental plus external insurance ), no compensation

Cons: He woman who picked us up. She wasn't friendly at all, and complained that we made her wait so long. Not on really, especially when people are trying to navigate their way through an unfamiliar airport