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Rhodium at Bordeaux Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick drop off
Cons: Collecting the car took an hour and a half. Members of staff were sitting in the back room looking at the queue of 17 customers and laughing rather than coming out to serve people. When we complained at the length of time spent waiting, the response was "it's the same for everyone" as if this made it acceptable. No other car rental agency seemed to have this problem at the airport, I would recommend using anyone aside from rhodium and gold car (the company overseeing them). Terrible service.
Pros: They were okay though I do not like being ripped off!!
Cons: Being given a vehicle that was less than ordered and not having the cost adjusted. The service desk was at the other end of the terminal and collection was at the other end again. Customer service and staff attitude poor.
Pros: nothing
Cons: Took over 1 hour queue to get to the agent, took 40 mins with the agent. Was told my car was waiting for me.. took 40 mins to get my car which was not ready and then 20 mins to get out of the carpark because of the way Rhodium had parked cars.
Cons: Nearest petrol station is not close enough to fill up and delivery the car with a full tank so I was charged extra
Pros: Decent car
Cons: Aggressive insurance selling on car pick-up. Poor signage at car pick-up to show exit.