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Optimo Rent at Bergamo Airport
Via Aeroporto, 13, 24050 Orio al Serio
0039 035 312 940
Pick-up instructions
Location inside arrivals terminal - just search Optimo Rent desk (shared desk with Autovia).
In case of problems call the phone number 0039 035 312 940.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:08:30-21:30
Tue:08:30-21:30
Wed:08:30-21:30
Thu:08:30-21:30
Fri:08:30-21:30
Sat:08:30-21:30
Sun:08:30-21:30
Holidays (Office closed)
December 25
December 26
January 1
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
ZS
Hungary
Fiat Panda
April 16, 2024
Cons: A bit hard to find, too small sign!
ZP
United Kingdom
Ford Focus
April 8, 2024
Pros: Maybe the price if they hadn’t tried to upsell insurance which we didn’t need considering we had already bought it elsewhere but they said that insurance was worthless. Who knows how many customers they con into buying it with their threats.
Cons: The guy who served us took ages to even acknowledge me, busy on his computer for ages. Then he told us that our hire car insurance was worthless and we would be risking a lot to not buy his additional insurance because the car was “brand new”. It has a load of damage to the door like it’s been in a crash and has thousands of miles on the clock! And the boot barely closes. The customers next to us dealing with his colleague were really angry about feeling they had to buy the same insurance.
MK
Poland
Ford Focus
January 6, 2024
Cons: I got the car for CNG (metan gas) with very small petrol tank (10 liters). In Italy there are however very few stations with CNG. That basically meant i had to stop at gas station every 150km to fill up the petrol..... not convenient at all!
NF
Hungary
Fiat Panda
August 23, 2023
Pros: The price, the fast pick up and drop off, fair attitude
Cons: The agent at the pick up was a little bit thrusting with the insurance.
PC
Portugal
Skoda Fabia
July 14, 2023
Pros: Rapidez e eficiência no serviço
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or similar
$45.74
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The above prices are only approximate and were last updated at 14:09 on 2024-04-24. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1400.00), Theft Protection, Third Party Liability (TPL), Premium Location fee, Road tax, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Italy, EU.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Italy must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Italy, EU.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Italy must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted. For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted. For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Ski rack.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
A damage administration fee of 150 EUR will apply in the event of an accident or damage to the car.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is not available.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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