London Airport Heathrow (LHR), London, United Kingdom
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Keddy at London Heathrow Airport

Northern Perimeter Road West Heathrow Airport, Longford, Hounslow TW6 2QE
0044 3 713 843 410
Pick-up instructions
Take the shuttle bus from: T1- Bus stop 2. T2- Bus stops 7 and 8. T3- Bus stop 17. T4- Bus stop 2. T5- Bus stops 26 and 27. Buses run from 04:30 - 00:00. Outside of these hours please make your own way to the office.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Ford Focus
March 5, 2024

Pros: NOTHING

Cons: They scammed me into taking out a VERY expensive insurance, saying "it's just £19 and protects you for everything" but failed to mention that it was £19 PER DAY - on a 3 week rental! It cost me £486.36 in total! They also add loads of hidden fees, including a surcharge for picking up at an airport and one fee that's literally called "other fees" and doesn't explain what it's for.

United Kingdom
Kia Sportage
February 4, 2024

Pros: Mirian who served me at Europcar was incredible. Polite, attentive and very professional. Could not speak highly enough of her .

South Africa
Vauxhall Crossland
January 10, 2024

Pros: The drop-off was quick and painless.

Cons: 1) They claimed I received my car with fuel at 8/8, but I have photographic proof the fuel was at 6/8. 2) I have received 2 fines, and it took them almost a month to forward them to me, so I missed the pay-early discount. 3) Their admin fee for traffic violations at 40 pounds is overly excessive and this is not shared when the vehicle was collected. It's no use hiding this in the T's & C's. --Won't use or recommend Europcar again.

Luxembourg
Kia Picanto
November 7, 2023

Pros: Quick, clear and kind service. The car was ready within few minutes and the waiting time was very short both at pick up and return.

Cons: Nothing. All was good during my rental.

Spain
MG ZS
October 17, 2023

Pros: fast efficient

Cons: nothing

Italy
Ford Focus
August 28, 2023

Pros: All ok

Cons: nothing

United Kingdom
MG ZS
August 4, 2023

Pros: Clear offers but not too pushy

Cons: Nothing

Ireland
Vauxhall Crossland
July 25, 2023

Pros: No hassle rental. And good price.

Cons: When dropping back car, the first assistant was extremely rude. Another guy was the opposite as very pleasant.

Thailand
Vauxhall Crossland
July 11, 2023

Pros: Good staff.

Cons: The upsell. Got a disappointing car as I hadn’t booked directly with Europcar/Keddy, paid a lot, and they tried to get me to pay more. Also, Discover Cars insurance was worse than Keddy’s. I won’t use it again.

South Africa
Fiat 500
June 6, 2023

Pros: He was patient and gave me different options for the GPS system I needed

Cons: I was left puzzled about what had happened to the prepayment I made to Discover Cars when I booked, and I did not understand the final costs

Singapore
Fiat 500
May 23, 2023

Pros: The service I received was from Europcar and it was dismal

Cons: The car provided to me did not have a functional USB charger and I had to purchase a plug to use the 12W lighter socket. The car had a lot more damages on the roof, side of car and the front left light which were not recorded on the inspection sheet. The car was handed to me unchecked as the staff said that it was too late and dark to conduct an inspection. When we first drove it out of the car rental, twice the alarms for the tyre pressure were alerted and flashing lights on the dashboard.

Switzerland
Fiat 500
April 16, 2023

Pros: Pleasant friendly and efficient staff. Didn’t feel like I was being scammed (as with other rental companies). Clean and modern offices and v quick easy drop off.

Cyprus
Vauxhall Crossland
March 6, 2023

Pros: Efficient and easy. Straight forward and very convenient to get to the terminal for pickup and drop off

Cons: The insurance offered could be more affordable

Spain
Vauxhall Crossland
December 19, 2022

Pros: Very efficient staff, friendly and quick, other rental companies seem to be very aggressive if there’s a problem

Cons: As above

France
MG ZS
August 31, 2022

Pros: Bus drivers and drop off attendant

Cons: Counter assistant was not giving me his full attention - chatting with colleague about his personal issues. Gave me a car that didn't correspond to my rental agreement (an old Mokka instead of a MG ZS). This was then corrected by a manager - but one shouldn't have to complain to get correct service.

Zimbabwe
Ford Focus
August 25, 2022

Pros: SEE ABOVE

Cons: Niggly points like a tyre was not fully pumped up so light came on. The tank lever was "impossible" to find and should have been advised.

Singapore
Vauxhall Crossland
August 16, 2022

Pros: It was not service by Keddy to start with.

Cons: It was not service by Keddy to start with.

Singapore
Ford Focus
June 22, 2022

Pros: Car return was hassle free. Almost new car provided, provides peace of mind from breakdowns.

Cons: No car operation manual and no driver briefing especially for new car features. Provision of whatsapp call would be very welcome to reduce roaming call costs.

Hong Kong
VW Polo
June 9, 2022

Cons: I booked the pick up time at 2:30pm but actually pick up the car earlier. I ask your representative whether I have to wait until 2:30pm to pick up the car. Your representing said no problem for me to pick up the at 1:40pm and fine to return the by 2:30pm. However I returned the carat 2:10pm and you charged me one more day rental fee. I am very unhappy of this sad encounter.

Indonesia
VW Polo
May 14, 2022

Cons: Car supplied broke down after two hours. After service was very bad! Caused much stress and time!

South Africa
Fiat 500
February 7, 2022

Pros: Easy and quick

Cons: Windscreen wipers on the car

United Kingdom
Vauxhall Corsa
December 21, 2019

Pros: quick, no fuss. Great price.

Cons: Milage at ckeck in wrong.

United Arab Emirates
Fiat Tipo
December 15, 2019

Pros: Everything above.

Cons: Wrong car instructions in the car. Had a citron but instructions were for a Peugeot

United Kingdom
Hyundai i30
October 9, 2019

Pros: This was NOT Keddy that supplied the car - it was Europcar at Heathrow Airport.

Cons: I ordered a Hyundai i30 or similar. Europcar who were the supplier of the car do not have a Hyundai in their fleet at Heathrow (according to the Desk Agent). So similar to them was the Renault Clio 4. I ordered the i30 as it had substantial boot space for luggage and the Clio provided did not have anywhere near the same boot space. So, I conclude that this marketing/selling of the Car Details in the Rental Voucher is totally misleading.

United Kingdom
Vauxhall Corsa
July 4, 2019

Pros: Easy to deal with pickup and drop off so easy

Cons: Confirm costing before leaving office especially on upgrades it is added to original cost.

Ireland
Hyundai i30
September 20, 2017

Pros: The girl at the car pickup depot (heathrow), Samira, was delightful to deal with. She was super helpful and personable 10/10

Cons: We traveled from T2 to T3 after paying for terminal pickup vs travelling on the bus to the pickup depot. When we got to the desk in t3 at 730pm they guys was not interested in helping at all. Clearly had clocked out and off his shift (closing the counter). He offerde no solution other than to take the bus

Most Popular Car Rental Deals

London Heathrow Airport
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 2
  • 5
  • A/C
  • Man.
Keddy
$28.31 / per day
London Heathrow Airport
Compact SUV
Vauxhall Crossland or similar
Vauxhall Crossland
  • 5
  • 2
  • 5
  • A/C
  • Man.
Keddy
$28.96 / per day
London Heathrow Airport
Intermediate SUV
Kia XCeed or similar
Kia XCeed
  • 5
  • 2
  • 5
  • A/C
  • Man.
Keddy
$32.75 / per day
London Heathrow Airport
Compact
MG 4 or similar
MG 4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Keddy
$34.08 / per day
London Heathrow Airport
Standard SUV
Kia Sportage or similar
Kia Sportage
  • 5
  • 3
  • 5
  • A/C
  • Man.
Keddy
$35.85 / per day
London Heathrow Airport
Intermediate Elite Crossover
Mercedes Benz EQA or similar
Mercedes Benz EQA
  • 5
  • 2
  • 5
  • Auto.
Keddy
$56.65 / per day
The above prices are only approximate and were last updated at 01:02 on 2024-04-18. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1000 miles per rental, Collision Damage Waiver (deductible: ~€ 1870.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, Vehicle registration fee, Environmental charge, Free modifications, State Tax.
Rate excludes
The following mandatory surcharge(s) will be applied: Premium Location surcharge.
Driver requirements
Minimum rental age is 22 years.
Minimum rental age is 23 years for car group Compact, Intermediate.
Minimum rental age is 25 years for car group Luxury, Premium, Fullsize.
Minimum rental age is 28 years for car group Wagons.
Minimum rental age is 30 years for car group Cabrios, Special.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
Residents of the following country(ies): United Kingdom are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill) in order to pick up the car.

Residents of the following country(ies): Non-UK are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country in order to pick up the car.

In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit will be charged if one of the following cards is used: Debit cards.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Ireland, Northern Ireland.
crossing country borders is forbidden for certain car groups.
Written permission from the rental company is required.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.

Pick-up & Drop-off
Mon:  00:00 - 23:59
Tue:  00:00 - 23:59
Wed:  00:00 - 23:59
Thu:  00:00 - 23:59
Fri:  00:00 - 23:59
Sat:  00:00 - 23:59
Sun:  00:00 - 23:59

Top Suppliers at London Heathrow Airport

Arnold Clark
Arnold Clark
Exceptional 9.2 / 31 reviews
+4402030317638
79 New Road, Harlington, UB3 5BQ
$43 - $115
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Enterprise
Very good 8.9 / 81 reviews
+4402081501809
Northern Perimeter Rd, Heathrow, Longford, Hounslow TW6 2RY
$32 - $218
Alamo
Very good 8.6 / 161 reviews
+4402081501809
Northern Perimeter Rd, Heathrow, Longford, Hounslow TW6 2RY
$32 - $147
National
Very good 8.4 / 14 reviews
+4402081501809
Heathrow Airport, Northern Perimeter Rd, Hounslow TW6 2RY
$34 - $161
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Hertz
Very good 8.3 / 66 reviews
+4408433093009
Heathrow Airport, Northern Perimeter Rd, London TW6 2QD
$42 - $85
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Europcar
Very good 8.3 / 46 reviews
+4403713843410
NORTHERN PERIMETER ROAD WEST
$33 - $57
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
SIXT
Very good 8.2 / 78 reviews
+442070188246
Great South West Road Heathrow Airport, Feltham TW14 0PR
$39 - $149
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Avis
Good 7.9 / 21 reviews
+4403445446000
Northrop Rd, London, TW6 2QA, United Kingdom
$50 - $219
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
Drivalia
Drivalia
Good 7.7 / 175 reviews
+4402031300448
804-834 Bath Road TW5 9UH LONDON
$15 - $967
Working hours
Mon:06:00-00:30
Tue:06:00-00:30
Wed:06:00-00:30
Thu:06:00-00:30
Fri:06:00-00:30
Sat:06:00-00:30
Sun:06:00-00:30
Dollar
Dollar
Good 7.7 / 1 review
+4408433093009
Northern Perimeter Road (West), TW6 2QD
$42 - $79
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Budget
Budget
Good 7.5 / 2 reviews
+4403445444600
Northrop Rd, London, TW6 2QA, United Kingdom
$50 - $239
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
GreenMotion
Good 7.3 / 224 reviews
+4402086197000
239 Sipson Rd, Sipson, West Drayton UB7 0HW
$19 - $73
Working hours
Mon:06:00-19:00
Tue:06:00-19:00
Wed:06:00-19:00
Thu:06:00-19:00
Fri:06:00-19:00
Sat:06:00-19:00
Sun:06:00-19:00
Routes Car Rental
Routes Car Rental
Satisfactory 6.5 / 75 reviews
+443713843410
Northern perimeter road west, Hounslow, Middlesex,TW6 2QE, London
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Easirent
Satisfactory 6.3 / 500 reviews
+4402031300448
6 AIRPORT GATE BUSINEss CENTRE
Working hours
Mon:05:00-23:59; 00:00-00:30
Tue:05:00-23:59; 00:00-00:30
Wed:05:00-23:59; 00:00-00:30
Thu:05:00-23:59; 00:00-00:30
Fri:05:00-23:59; 00:00-00:30
Sat:05:00-23:59; 00:00-00:30
Sun:05:00-23:59; 00:00-00:30
Surprice
Satisfactory 6.3 / 284 reviews
+443300949033 / +4407378851746
450 Bath Road, Longford Heathrow, London Greater London, UB7 0EB, United Kingdom
$21 - $474
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
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