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Driver's country of residence is United States of America (USA) and age is 30-65
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Ilha Verde at Ponta Delgada Airport

Aeroporto Internacional Joao Paulo II - 9500-749 Ponta Delgada
00351 296 684 360 / 00351 910021668
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Most Popular Car Rental Offers

Ponta Delgada Airport Car Rental
Mini
Renault Twingo or similar
Renault Twingo
  • 4x
  • 1x
  • 3x
  • Yes
  • Man.
Ilha Verde
$14.24 / per day
Ponta Delgada Airport Car Rental
Economy
Ford Fiesta or similar
Ford Fiesta
  • 5x
  • 3x
  • 4x
  • Yes
  • Man.
Ilha Verde
$15.58 / per day
Ponta Delgada Airport Car Rental
Economy
Ford Fiesta or similar
Ford Fiesta
  • 5x
  • 3x
  • 4x
  • Yes
  • Man.
Ilha Verde
$15.70 / per day
Ponta Delgada Airport Car Rental
Economy
Renault Clio STW or similar
Renault Clio STW
  • 5x
  • 1x
  • 5x
  • Yes
  • Man.
Ilha Verde
$16.24 / per day
Ponta Delgada Airport Car Rental
Compact
Nissan Note or similar
Nissan Note
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
Ilha Verde
$21.85 / per day
Ponta Delgada Airport Car Rental
Compact
Ford Focus or similar
Ford Focus
  • 5x
  • 4x
  • 5x
  • No
  • Man.
Ilha Verde
$67.04 / per day
Ponta Delgada Airport Car Rental
Compact
Mazda 3 or similar
Mazda 3
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
Ilha Verde
$68.93 / per day
Ponta Delgada Airport Car Rental
Compact
Ford Focus STW or similar
Ford Focus STW
  • 5x
  • 3x
  • 5x
  • Yes
  • Man.
Ilha Verde
$70.38 / per day
The above prices are approximate only. They are based on bookings made during the last 48 hours and depend on booking dates, length of rental and car class.

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
June 14, 2019

Pros: Todo o Serviço no Geral.

Cons: Às vezes o tempo de espera.

June 10, 2019

Pros: Great value and economic comfortable car.

Cons: We were charged 10 pounds for cleaning but this was not communicated to us until the main desk instead of being told when the car was inspected. We felt a little disappointed by this.

June 10, 2019

Pros: Easy in, easy out, staffed fully.

Cons: Nothing to fault.

June 8, 2019

Pros: A 10 € fee to have the car washed and vacuumed after a weeks rental above the car rental fee, ridiculous. That was insane to me.

Cons: I had cleaned off the mats. Didn’t think it my job to go to a car wash on my vacation.

June 5, 2019

Pros: Car drop was easy..

Cons: Pick up was mentioned on airport but we were taken to a separate location in a van and then car was issued...

June 4, 2019

Pros: Very efficient.

Cons: No complaints .

June 4, 2019

Pros: very nice people

May 16, 2019

Pros: Basically nothing.

Cons: It takes ages to rent a car. DCH doesn't share information with Ilha Verde so we have to provide all information again. They fill up the contract by hand (takes ages). Deposit block despite the fact that the car is fully insured (DCH doesn't have a good contract for customer and it creates the stress on the customer). They IT system is unreliable.

May 14, 2019

Pros: Very fast and easy to rent a car.

Cons: Everything was perfect.

May 14, 2019

Cons: We had to pay for cleaning the car inside (not realy dirty, but they required us to vacum cleaning the floor) which is not standard as far as I know.

May 14, 2019

Pros: Very close to the airport, quick and efficient, no up selling or haggling on return.

May 6, 2019

Pros: Friendly staff, not trying to sell extra insurances

Cons: 1 - They require that you return the car with the inside fully cleaned. 2 - After the car is returned and checked you have to queue again for releasing the caution on your creditcard.

May 5, 2019

Pros: We were not happy with the first car so took it back and the switch was made with a minimum of fuss.

Cons: The first car we were given was very old, over 100k on the clock. Not an issue in itself but the condition was well below what I expected. Windscreen washer not working, USB socket not working and had a faulty ignition barrel/steering lock.

May 4, 2019

Pros: We had a problem with the car and they resolved the problem easily and in a flexible way. I also liked that we could leave a cash deposit.

April 27, 2019

Cons: The car we recieved was quite a bit older than expected. Wouldn't consider it an "similar" model to what was shown. But the car ran great so no issues.

April 1, 2019

Pros: They were great and friendly

Cons: We were expected to clean the car before we dropped it off after having it for a month. We didn't leave garbage in it, it just needed a good vacuuming.

March 29, 2019

Pros: The car was small and nice to drive.

Cons: The drop off procedure was terrible. We returned the car as we would any other rental car - neat and tidy, with some regular use dust on the floor mats after a week of hiking. We were then told we should have vacuumed the floor before returning the car, basically returning it detailed, and were charged a cleaning fee because this didn't happen. It was beyond ridiculous and made for a very poor experience.

December 17, 2018

Cons: their car was not in good working order. no reponse to out email during the rental priod asking for a resolution, could care less in person during dropoff, even though it was noted as defective by the guy checking out the condition of the car at dropoff, and still no response to my emailed converns tocthe corporate office. Shameful.

November 22, 2018

Pros: Very good service, easy and fast.

October 28, 2018

Pros: Efficient pick up.

Cons: Very poor signposting at airport on return. I, and others, went into 3 car parks before finding the right one. Long queue in car park when I found the right one. Even longer queue at the terminal desk.

October 21, 2018

Cons: Car needed a service, tyres barely legal, engine blowing!

October 2, 2018

Pros: Very friendly and efficient

September 19, 2018

Pros: immediate return of deposit

Cons: i have ordered diesel car with 1.5 engine and instead i got 1.0 petrol car.

September 17, 2018

Pros: efficient. friendly. provided answers by email to me fast also would recommend discoverhire.com. excellent customer service

August 19, 2018

Pros: Efficient and convenient location; directly at the airport.

Cons: Sometimes they are busy and we were waiting for the staff to the finalized bill.

July 23, 2018

Pros: Hospitality or staff.

Cons: Long line

July 16, 2018

Cons: The damage checks before and after renting are time-consuming and in my case was incorrectly marked and needed to be sorted out while rushing to make a flight. I would recommend not spending time attempting to charge for dings or dents less than ~3cm. Having consulted for rental car companies in the U.S. before, you are spending more money conducting these checks and processing claiming than you would be by just ignoring them.

June 20, 2018

Pros: None.

Cons: They were a completely poorly run scam. Though they had high amounts of customers, they had barely any representatives. Literally not one representative behaved courteously or professionally, they had convoluted insurance policies, and when we received a flat tire through no fault of our own we were charged extra fees that were not properly explained and made to return to the airport rental station several times. The representatives at this time were incredibly rude.

June 19, 2018

Pros: Replacement of our non-working car went extremely well, and we were able to drop off the car at the office next door to our hotel, rather than the airport, which dramatically reduced stress as we were leaving early in the morning.

Cons: The airport pickup took more than an hour, and no one from Ilha Verde answered any of the phone numbers when our first car died.

June 19, 2018

Pros: Very knowledgeable of tourist needs. Very efficient once I got to the desk.

Cons: A bit of a wait when flights arrive. They need more agents at peak times.

April 30, 2018

Pros: cheap

Cons: took about an hour to return car at inside desk, even though we had form signed outside saying no issues. additionally, for over a week the $1100 hold remains pending on my credit card, which is the largest hold i have ever seen form a rental car company. the people were friendly, but overall this amounts to very poor service.

March 5, 2018

Pros: Courteous and efficient

November 13, 2017

Pros: Good price.

Cons: Bad ratings online- was not warned. They mark every ding on the car after they take your deposit. Made us feel like we were being scammed. The cars papers had over 100 pencil marks and they told us every stone chip counts. We did not feel comfortable using this company.

November 6, 2017

Cons: The woman at the desk offered me an upgrade for more money that included their insurance and no deposit. I was not interested. When I told her I had insurance on my visa she said I had to pay over 1000 for deposit which I asked about. She became very rude and said if you had booked with my company instead of your company I would not have o pay the deposit..Handed me the papers abruptly and did not give much direction as to where to get it.

November 5, 2017

Pros: A simplicidade na entrega do veículo

Cons: O tempo de demora no balcão para finalizar o aluguer do veículo

November 5, 2017

Pros: Very friendly, and helpful assistance at the airport

Cons: Not that easy to find the parking lot when returning the car

October 28, 2017

Pros: Clean, functional, dependable car.

Cons: Did not like the "Ilha Verde" sticker prominently displayed on the rear window of the car. It announces that we are tourists everywhere we go, which could be a safety issue if criminals targeting tourists see it.

October 13, 2017

Pros: No problems. Relation price/quality

October 4, 2017

Pros: Nice communication, fast pick up and drop, good car

Cons: Nothing

October 2, 2017

Pros: Very efficient

September 27, 2017

Pros: A good car rental

September 27, 2017

Pros: Delivered what I need and paid for. Staff was friendly

Cons: the wait time is a bit long but they have much more volume than the others.

September 25, 2017

Cons: Para o levantamento demorei bastante tempo.

September 21, 2017

Pros: Absolutely Nothing!!

Cons: The hour wait to get served. The cost of full cover insurance. The poor condition of the car. The fifteen minute wait to complete paperwork on return. The fact that they took the insurance excess up front then returned it at end.

September 14, 2017

Pros: atendimento

Cons: nada

September 7, 2017

Pros: Good communication by phone. Ease of dropping off vehicle at different location from elected.

Cons: Time spent waiting in line to pick up vehicle.

September 6, 2017

Pros: quick and Efficient.

Cons: Car could have been nicer. They take a beating in Azores.

September 4, 2017

Pros: Spoke English very well

August 23, 2017

Cons: There was no car for us. Very disappointed.

August 14, 2017

Pros: Service is awful. Had to wait a lot for pickup and drop. When dropping althought I filled up the tank the meter was not showing that (another malfunction which ilha verde confirmed). Meanwhile an employee of ilha verde suggested it was a scheme of me and I had a receipt from filling it up.

Cons: Ilha verde was the worst car hire I have ever experienced.

August 3, 2017

Pros: Friendly and efficient.

July 25, 2017

Pros: Quick friendly service, and airport counter.

July 24, 2017

Pros: Friendly staff, efficient process, excellent vehicle

Cons: More costly than expected

July 21, 2017

Pros: Nothing apart from the reasonable fare

Cons: I lost time in switching car: the first they offered was much bigger than I needed and they did not tell me in advance that the car was automatic (I do not like that at all). The agents, moreover, doubted I had refilled that thank and wanted me to pay an extra. They should know that the car had a broken needle for gas, never reaching the full position. I could avoid the extra charge only finding back and showing the receipt (with loss of time just before a flight).

July 13, 2017

Pros: Fast and efficient. When we had a problem with a car, they immediately replaced it. Easy to find and great cars.

July 12, 2017

Pros: Snabb.

Cons: Inget.

July 7, 2017

Pros: Representatives were very nice.

Cons: They were very understaffed, we waited in line for a long while both to get the car and return it. I understand this is a busy holiday season but the amount of staff was inadequate. The line wait was at no fault of those working

June 20, 2017

Pros: Counter reps very friendly and helpful.

Cons: Return inspector was going to charge us for a dent in the car that was already there when we picked the car up. Fortunately, my wife had taken pictures of all scratches and dents...and the counter rep, upon review of the records, found the dent HAD been recorded already.

May 29, 2017

Pros: fast and friendly service at the airport

May 9, 2017

Pros: Simpatia e disponibilidade

Cons: Nada

April 14, 2017

Pros: Very convenient, good price.

Cons: When dropping off the return paperwork at the desk, (which needs to be a quick process) the line was shared by people arranging pickup, without reservations. Drop off needs to be expedited.

April 12, 2017

Pros: Good vehicle, easy pick up and drop off. Nice employees

Cons: Line at the counter, at pick up and drop off, had to wait greater than 15 minutes at the counter. Everything else was great

April 10, 2017

Pros: Car was clean staff was great paid very good attention to the customer

March 1, 2017

Pros: Polite and knowledgeable

December 11, 2016

Pros: Pessoal muito simpático e prestável

Cons: Demorou um pouco o levantamento da viatura no aeroporto

August 30, 2016

Pros: easy access...airport service... friendly

Top 15 Suppliers for Ponta Delgada Airport in 2019

WAYZOR
WAYZOR
Exceptional 9.7
00351 296301805
Aeroporto de Ponta Delgada, 9500-749
Interrent
Excellent 8.6
00351 914 348 755 / 00351 211 451 381
Rua Cristiano Frazao Pacheco, 16-17 9500-680, Relva – Ponta, Azores PT
Autatlantis
Autatlantis
Exceptional 9.5
+351 296 684 632 / +351 296 205 340
In terminal
Luso Rent
Luso Rent
Exceptional 9.5
+351 968 101 920 / +351 964 379 391
Meet&Greet
SIXT
Exceptional 9.2
00351 255 788 199
Aeroporto João Paulo Segundo, 9500-749 Ponta Delgada
Micauto Rent-a-car
Micauto Rent-a-car
Excellent 8.9
00 351 296 284 382 / 00 351 918 208 020
Delivery and collection services
Alamo
Alamo
Excellent 8.8
00351936890727
JOAO PAULO II AIRPORT, APARTADO 704
Enterprise
Enterprise
Excellent 8.8
00351936890727
JOAO PAULO II AIRPORT, APARTADO 704
Europcar
Excellent 8.7
296381249 / 296382210
9500 749 PONTA DELGADA
Guerin
Excellent 8.7
00351 296306777
Aeroporto João Paulo II Apartado 704
ANC Azores Holidays.PT
ANC Azores Holidays.PT
Excellent 8.5
00351 296 247 171
Avenida João Bosco Mota Amaral
Ace Rent a car
Ace Rent a car
Very good 7.5
00351 964 862 663 / 001 877 822 3872
Canto Prestes Cima, 77, 9500-702 Ponta Delgada
Hertz
Hertz
Very good 7.5
+351 296 205 435
9500-749 Aeroporto de Ponta Delgada
Goldcar
Very good 7.2
0034 965 233 425 / 00351 211 451 595
Rua Cristiano Frazao Pacheco, 16-17 9500-680, Relva – Ponta, Azores PT
Rhodium
Very good 7.1
0034 965 233 425 / 00351 211 451 595
R. Cristiano Frazao Pacheco 16-17, 9500-680 Ponta Delgada
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