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Hertz in Cape Town (Downtown)
1 Port Road, De Waterkant, Cape Town, 8000
0027 0 214 106 800
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-18:00
Tue:07:00-18:00
Wed:07:00-18:00
Thu:07:00-18:00
Fri:07:00-18:00
Sat:08:00-13:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
MF
United Kingdom
Toyota Quantum
March 23, 2024
Pros: Nothing
Cons: On drop off in Port Elizabeth we were accused of damage on the drivers side in the form of dents. Not on the damage form and clearly trying it on. Also accused of not filling up the minibus with fuel when in fact it was filled up around 5km from the airport
AM
Canada
Toyota Agya
November 5, 2023
Pros: Hertz was great! Very friendly and professional
UM
Israel
Toyota Avanza
October 16, 2023
Pros: the service was good, but it took about 15-20 minutes to finish the process of renting the car.
JH
South Africa
Toyota Agya
May 18, 2023
Pros: Easy Drop off at CT airport
Cons: Still waiting for refund of my R16,530 deposit for a car hired last Saturday 13th May. Unable to contact Hertz on contact number +27 (0) 21 935 4800 ( No answer). ticket ref:1156169
FH
Sweden
Toyota Corolla Quest
January 9, 2023
Pros: Easy drop in the airport
Cons: 30 min in cue to pick up the car is bad!
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 635.00), Theft Protection, Contract fee, Third Party Liability (TPL), Airport surcharge, Tourism levy, Free modifications, State Tax.
Mileage policy
For international renters, mileage is unlimited.
A local renter is defined as a renter who is a resident of South Africa.
For local renters mileage is limited to 200 km per day.
The cost for additional mileage (mileage extension) depends on the vehicle type.
A local renter is defined as a renter who is a resident of South Africa.
For local renters mileage is limited to 200 km per day.
The cost for additional mileage (mileage extension) depends on the vehicle type.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Local renters must pass a Findex credit check to pick up the car.
In order to pick up the car, the following documents are required: voucher, passport or ID, International Driving Permit and a valid credit card in the name of the renter.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Local renters must pass a Findex credit check to pick up the car.
In order to pick up the car, the following documents are required: voucher, passport or ID, International Driving Permit and a valid credit card in the name of the renter.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period. The deposit amount consists of 2000 ZAR plus the deductible/excess of 13000–32000 ZAR, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
Local customers are allowed to rent only if they agree to a credit check and the credit score is positive.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
Local customers are allowed to rent only if they agree to a credit check and the credit score is positive.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
crossing country borders is available on previous request at least 48 hours before the pick up date.
Crossing country borders is allowed to the following countries: Botswana, Namibia.
Additional charges will be applied in case the car is crossing state or region borders.
crossing country borders is forbidden for certain car groups.
The Luxury, Minivan car group(s) may not be used for crossing country borders rentals.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Crossing country borders is allowed to the following countries: Botswana, Namibia.
Additional charges will be applied in case the car is crossing state or region borders.
crossing country borders is forbidden for certain car groups.
The Luxury, Minivan car group(s) may not be used for crossing country borders rentals.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), Roadside Assistance Cover (RAC), Cross border fee.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Delivery/collection service is available only within 25 km from the car rental office, by previous request and for an extra charge of 600 ZAR.
Delivery/Collection service for distances over 26 km is available for 15 ZAR per km.
Delivery/collection service outside of business hours is available only within 25 km of the car rental office, by previous request and for an extra charge of 750 ZAR.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Delivery/collection service is available only within 25 km from the car rental office, by previous request and for an extra charge of 600 ZAR.
Delivery/Collection service for distances over 26 km is available for 15 ZAR per km.
Delivery/collection service outside of business hours is available only within 25 km of the car rental office, by previous request and for an extra charge of 750 ZAR.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Driving restrictions will apply to certain locations. More information will be available at the rental desk.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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Top Suppliers in Cape Town (Downtown)
+27214221480
Cnr Hertzog Boulevard and Christiaan Barnard Streets, Foreshore, Cape Town, 8001
$19 - $187
Working hours
Mon:07:00-18:00
Tue:07:00-18:00
Wed:07:00-18:00
Thu:07:00-18:00
Fri:07:00-18:00
Sat:08:00-13:00
Sun:08:00-13:00
+27214215190
34 Prestwich St, De Waterkant, Cape Town, 8001
$20 - $119
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-13:00
Sun:08:00-13:00
+270214185232
8005, 33 Bree St, Cape Town City Centre, Cape Town, 8000
$60 - $106
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-13:00
Sun:08:00-13:00
Thrifty
+27214106800
1 Port Rd, De Waterkant, Cape Town, 8001, South Africa
$31 - $145
Working hours
Mon:07:00-18:00
Tue:07:00-18:00
Wed:07:00-18:00
Thu:07:00-18:00
Fri:07:00-18:00
Sat:08:00-13:00
Sun:08:00-13:00
+270214215190
Shop 2, Quayside Apartments, 34 Prestwich St, De Waterkant, Cape Town, 8001
$20 - $123
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-13:00
Sun:08:00-13:00
Budget
27214241177
46 Strand Street
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-12:00
Enterprise
219347165
Shop 4
Working hours
Mon:06:00-18:00
Tue:06:00-18:00
Wed:06:00-18:00
Thu:06:00-18:00
Fri:06:00-18:00
Sat:06:00-18:00
Sun:06:00-18:00
Firefly
+270214106800
1 Port Road, De Waterkant, Cape Town, 8000
$23 - $116
Working hours
Mon:09:00-16:00
Tue:09:00-16:00
Wed:09:00-16:00
Thu:09:00-16:00
Fri:09:00-16:00
Sat:08:00-13:00
+27214221480
Hertzog Blvd cnr C. Barnard St 8001 Cape Town
$36 - $231
Working hours
Mon:07:00-18:00
Tue:07:00-18:00
Wed:07:00-18:00
Thu:07:00-18:00
Fri:07:00-18:00
Sat:08:00-13:00
Sun:08:00-13:00
Avis
27214241177
46 Strand Street
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-12:00
Bidvest
+214185232
Corner of Bree and Riebeek Streets (33 Bree Street)
Working hours
Mon:07:00-17:00
Tue:07:00-17:00
Wed:07:00-17:00
Thu:07:00-17:00
Fri:07:00-17:00
Sat:08:00-14:00
Sun:08:00-14:00
Dollar
+27214106800
1 Port Rd, De Waterkant, Cape Town, 8001, South Africa
$31 - $145
Working hours
Mon:07:00-18:00
Tue:07:00-18:00
Wed:07:00-18:00
Thu:07:00-18:00
Fri:07:00-18:00
Sat:08:00-13:00
Sun:08:00-13:00
Carwiz
+27213862411 / +27824438716
Unit 6 Airport Business Park, Cnr Michigan Road & Borcherds Quarry Road, Airport Industria, Cape Town
$16 - $122
Working hours
Mon:07:00-18:00
Tue:07:00-18:00
Wed:07:00-18:00
Thu:07:00-18:00
Fri:07:00-18:00
Sat:07:00-18:00
Sun:09:00-12:00
