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GreenMotion at London Heathrow Airport

239 Sipson Rd, Sipson, West Drayton UB7 0HW
0044 02 086 197 000
GreenMotion has an office in London Heathrow Airport, the busiest airport in the United Kingdom and Europe. The company offers a large fleet of cars and has some of the most competitive prices of all rental car providers serving London Heathrow. The company operates same-to-same fuel policy.
Pick-up instructions
Once you arrive at the hotel GreenMotion office is next to the bus stop on your right. GreenMotion office is opposite the front door of the hotel. Please note you will have pay for the Hoppa Bus Service. Green Motion Heathrow are based within the Holiday Inn M4J4 on Sipson Road. Once you have arrived at the terminal the best way to proceed to the Hotel is via the Airport Hotel Hoppa Bus Service. This operates from every Terminal from approximately 04:30 hours until 23:30 hours every day. Clients arriving into Terminals 2 or 3 should take the H1 to the Holiday Inn M4J4, bus stops 9 & 10 from Terminal 2 & bus stops 12 & 13 from Terminal 3. Clients arriving into Terminal 4 should take the free Heathrow Express train to Terminal 2 followed by the H1 bus from bus stops 9 & 10 and clients arriving into Terminal 5 should take the H51 to the Holiday Inn M4J4, bus stop 16. Once you arrive at the hotel our office is next to the bus stop on your right opposite the front door of the hotel. Please note you will have pay for the Hoppa Bus Service.
Drop-off instructions
Please clarify drop-off instructions with the provider upon pick-up.
Normal business hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:30
Sat:07:00-21:00
Sun:07:00-21:00
Key box
No

Most Popular Car Rental Offers

London Heathrow Airport Car Rental
Mini
Fiat 500 or similar
Fiat 500
  • 4x
  • 1x
  • 2x
  • Yes
  • Man.
GreenMotion
$18.75 / per day
London Heathrow Airport Car Rental
Economy
VW Polo or similar
VW Polo
  • 5x
  • 1x
  • 4x
  • Yes
  • Man.
GreenMotion
$20.46 / per day
London Heathrow Airport Car Rental
Compact
VW Golf or similar
VW Golf
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
GreenMotion
$21.02 / per day
London Heathrow Airport Car Rental
Standard
Ford Transit or similar
Ford Transit
  • 3x
  • 18x
  • 5x
  • Yes
  • Man.
GreenMotion
$23.11 / per day
London Heathrow Airport Car Rental
Economy
VW Polo or similar
VW Polo
  • 5x
  • 2x
  • 4x
  • Yes
  • Auto.
GreenMotion
$28.35 / per day
London Heathrow Airport Car Rental
Standard
VW Transporter or similar
VW Transporter
  • 2x
  • 18x
  • 4x
  • Yes
  • Man.
GreenMotion
$28.59 / per day
London Heathrow Airport Car Rental
Standard
Ford Transit or similar
Ford Transit
  • 2x
  • 18x
  • 4x
  • Yes
  • Auto.
GreenMotion
$32.47 / per day
London Heathrow Airport Car Rental
Compact
VW Golf or similar
VW Golf
  • 5x
  • 2x
  • 5x
  • Yes
  • Auto.
GreenMotion
$33.09 / per day
The above prices are approximate only. They are based on bookings made during the last 48 hours and depend on booking dates, length of rental and car class.

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
June 20, 2019

Pros: Car was fine

Cons: Staff use scare tactics to make you pay more for insurance.

June 1, 2019

Pros: Value

Cons: Car choice limited

May 2, 2019

Pros: Absolutely nothing, this was the worst service I've ever had

Cons: - Huge queues that staff made no effort to reduce - Difficult to reach location, there is no bus from terminal 4 as stated online - Constant upselling by staff - Ridiculous extra costs of insurance

April 27, 2019

Cons: I queued for 3 hours to collect the car. This is absolutely unacceptable.

April 23, 2019

Pros: Efficient friendly and prompt

Cons: Nothing

April 7, 2019

Pros: Clear details for car return

Cons: Not been able to finalise the promised refund for the shuttle service between airport and green motion

March 28, 2019

Pros: Manager. He was very understanding and quick to react

Cons: Desk agent didn’t explain insurance properly, and fooled me into buying insurance when I didn’t want the upgraded options. Gave me two options of insurance, and having come off a long haul flight (44 hours) I was fooled into purchasing one. I however did get a refund which was much appreciated from the manager

March 21, 2019

Pros: Always good.

Cons: N/A

March 6, 2019

Cons: everything I got ripped off and had to pay again at the rental kiosk and I had to pay for the shuttle bus

February 24, 2019

Pros: Nothing

Cons: Rude and unhelpful staff refused to do DVLA check and wasted my precious time on paperwork

February 15, 2019

Pros: Rude staff / Unhelpful

Cons: Everything / Rude Staff and all they want to do is get as much money out of you as possible

February 14, 2019

Pros: The guy I spoke to in Heathrow was very honest. Very fast service. Quick to communicate via email. Very nice car and was very clean.

Cons: Heathrow office never answers the phone. Was told they are so cheap because they make their money charging for scratches etc out of the deposit. However, I didn't experience this as a problem when I dropped the car off and the inspection wasn't pedantically close. Hard to actually find the office and where to collect the car. The entrance/ exit of the car collection is through some very thin width restriction bollards.

February 1, 2019

Pros: Rental agent, I think his name was 'Sads" was excellent in trying to solve a problem caused by DiscoverCarRental. I would use Green Motion again based purely on his attitude and personality.

Cons: Was given a nice upgraded car as compensation for issues with DiscoverCarRental but car was quite dirty (still had some rubbish in door pockets) and car was vibrating when braking. Reported this when I returned the car, agent didn't seem bothered and I am guessing that it wasn't checked.

January 31, 2019

Pros: The desk staff are very helpful and quick to clarify concerns.

Cons: The people handling the vehicles on both acceptance and return are very aloof and unhelpful.

January 21, 2019

Pros: I have always received excellent service from all the Team at Green Motion Heathrow Airport

Cons: nothing

January 21, 2019

Pros: Pricing

Cons: Getting to the place was a nightmare, waited over an hour for the bus, really need your own transportation to holiday inn. Seevice agents are slow, trying to sell you all sorts of add ons, I would of booked them online if i had wanted them, when youve travelled all night to fet there, all you want is effiency in getting car,

January 17, 2019

Pros: No service provided

January 15, 2019

Pros: It was very easy and straight forward when collecting/returning the car. The staff who give you the car are very pleasant.

Cons: The staff member at reception/desk wasn't too friendly.

January 7, 2019

Pros: new vehicle

Cons: everything else. The vehicle check-out process and drop off, in particular, was a joke. Plus I incurred huge charges for minor damage which I don't believe I was responsible for.

January 6, 2019

Pros: Always helpful staff and value for money.

Cons: Very inefficient when picking up the car. Only one staff member on duty initially, several customers waiting. The process also takes too long, despite all documentation being in order. An additional wait for the car to be ready. Took nearly two hours in total.

January 4, 2019

Pros: The vehicle provided was suitable for purpose

Cons: Ridiculous time spent queuing to pick up the car because all the agents were trying to persuade every customer to take out Greenmotion's own insurance policy (at excessive cost) and then cancel existing cover after leaving the offices, and to increase daily mileage limits. Took over 1.5 hours from arriving to collect the car and driving off the property.

January 3, 2019

Cons: No shuttle to car; very expensive.

December 31, 2018

Pros: Friendly, helpful, efficient.

Cons: Distance from T4 (train and bus to get to pickup point)

December 17, 2018

Pros: Friendly and courteous front desk staff

Cons: Queue to get the car was long.

December 16, 2018

Cons: We tried to point out marks on the car at pick up but the staff told us not to worry and that the marks were not significan. At return we were charged for a 'scratch' that had been there at pick up. It was clear to us that this was a profit making exercise. We were extremely unhappy and will recommend to family and friends that they avoid Green Motion. We will also leave feedback on social media warning people against using this company as I wouldn't want anyone else to suffer like we did.

December 15, 2018

Pros: Excellent service, very professional and very helpful

December 12, 2018

Pros: when you found them the staff were good

Cons: i spent over 3 hours trying to find location where to drop car and i can speak english and even went to police station, there is nothing on paperwork and phone number is answering service which gives you wrong post code

December 6, 2018

Pros: Very friendly and they gave us a free upgrade

Cons: Hidden extra charges (insurance and deposit)

November 28, 2018

Pros: Nothing, they are a scam.

November 20, 2018

Pros: Precise and competent staff

Cons: Nothing

November 14, 2018

Pros: Very inexpensive and drop off was hassle free, despite my fear of having additional costs, after checking feedback.

Cons: The £1250 deposit hold....seemed very high

November 12, 2018

Pros: Nothing.

Cons: Sales scheme to up sell. Sales agent was not clear in how he was charging more, what we were getting exactly. Seems shady.

November 6, 2018

Pros: The price and recent vehicle in very good condition.

Cons: It always takes 45 minutes to 1 hour to pick-up the car with a queue all the way outside of the office, waiting in the cold/wind.

November 6, 2018

Cons: I have a problem where you had charged my credit card more then you are supposed to. There were additional charge on the credit card STANDARD CHARTERED from ac **4684 @ 17oct 18 at Green Motion MYR 319.42 and another similar charge on the same date and amount. Appreciate for your confirmation if the charges were from you.

November 2, 2018

Pros: Nothing. They take pride in scamming you out of money, they are all part of it. The reason they charge you so little in hiring the car is so they get you to take out their insurance which adds about minimum of £40/day. If you use your own travel insurance, they will get you back by giving you a car which already has damage on it (which you can hardly see, unless you squint your eyes and look at various angles, you might just be able to make it out)

Cons: EUROPCAR ALL THE WAY! Wouldn't mind paying extra for a better car services which is actually on the airport.

October 30, 2018

Pros: Great pick up experience. Helpful and kind. Did not have to wait an unreasonable amount of time, and everything was explained to me clearly and well.

Cons: Drop off. Things were unclear and uncertain. The guy a the counter was both rude and condescending, both of which were unwarranted in the situation (as I was not rude, condescending, or demanding to him).

October 29, 2018

Pros: Cheaper than the "big" guys

Cons: Additional time to get to the depot from the airport An hour waiting in the queue to pick up the car Confusion about the deposit and insurance option paid through Discover car hire I asked for a Mercedes C Class and I called a couple of days before to confirm it would be available and was told it was. however I was give a massive Peugeot with 3 rows of seats!

October 28, 2018

Pros: Dreadful experience - green motion office was closed when I arrived to collect my car and I spent the night On a sofa in local hotel reception. Car was filthy, dented and scratched in more places than not and I was given an “upgrade” I didn’t want and it cost me more money.

Cons: When raising a complaint I was referred to contract small print and basically told it wasn’t their problem. Customer service and customer care is non- existent. If this is your standard for your chosen partners then you’ll soon have no business

October 19, 2018

Pros: Free upgrade

Cons: I didn't appreciate the hard-sell and the car had a slow puncture.

October 17, 2018

Cons: They told us that Discover had made us pay extra for options which they included in there package for free. The final price on the website was incorrect and we paid a lot more for the car once we arrived at the Green Motion office

October 12, 2018

Pros: Simple and efficient process

Cons: Service was good but the shuttle bus service only goes to Terminal 5 so the return journey to the airport was an expensive taxi ride.

October 4, 2018

Pros: They were very honest and helpful.

Cons: Having to get the bus was a bit of a pain, as I had to factor this in to the time before my return flight.

October 3, 2018

Pros: Nothing really

Cons: The place is a scam and this is going to get ugly, You will be tagged in the social media as well

September 19, 2018

Cons: la entrega , la recojida

September 8, 2018

Pros: The drop off was quick and easy. Nothing like the over an hour to pick up the car.

Cons: The price. The time spent getting the car. The bait and switch that went on throughout the discussions. The comment that I could get into a “larger car” with GPS for the same price as my original offer with GPS separate to only then discover that the car we were “up-sold” to had no GPS.

September 7, 2018

Pros: Cheap

Cons: Pain to get to and from the airport, and car a bit of a banger

August 29, 2018

Pros: Worst service ever. They promised they would deliver another car but refuse to deliver when their car was faulty

Cons: Nothing

August 29, 2018

Cons: You sell an insurance package on your website which the green motion representative told me was rubbish when I commented that surely as they were represented by your website they should approve this product and why was it offered to me he said "well that's the problem with booking on line you are offered insurance products that aren't good ! I'd love to know how anyone would even know about green motion if they weren't on your website. In the end he persuaded me to cancel your insurance .

August 15, 2018

Pros: Car itself was in very good condition

Cons: Very long wait to pick the car up - about 50 minutes in the queue - not what you want at any time let along after a 24 hour trip from Australia. On return a tiny dent (almost invisible) was found on the car and so a "dent charge" was made. This may or may not have been justified. The dent was so small that it could have been there when I picked the car up - I wouldn't have seen it at the level of inspection I made at pickup time

August 14, 2018

Cons: Picked up car and the service lite was on. I drove back in to show them and he stated it was fine. On the 2nd day of the trip It said Blue needed to be added. Was never told or showed where diesel and blue were to be added

August 6, 2018

Pros: terrible customer service ... nothing to like!

Cons: They refused to give me the car I had booked ... they are renowned for ripping off customers with claims of damage to the car

July 29, 2018

Pros: A bit slow process to pick up car. However, the car was really good and they were very flexible and fast when I wanted to extend the rental for a day. Excellent value for money.

July 26, 2018

Pros: Patient agent.

Cons: Transportation to and from airport is not convenience at all and the bus fee that we have to pay. Lucky us that we have small money from overseas. Timing for pick up is not convenience at all (Need to be afternoon??). Our flight arrived earlier but have to wait for the car then we arrived our destination super late!!!! Size of the car, we traveled from overseas with big suitcases and they almost could not fit in to the car.

July 12, 2018

Pros: Very POOR and UNPROFESSIONAL SERVICE.

July 12, 2018

Pros: Not alot. Pick up guy was very helpful but knew nothing about the car.

Cons: Each person in the queue took 20 mins to be processed and I was there for 1 hour before going to the car. The discussion re the cdw was awfull. I was informed that unless i took out the extra insurance I would be liable for the full value of the car. The explanation was terrible and I nearly gave up and left without the car. I have hired many cars in many countries and this was the worst experience ever.

July 9, 2018

Pros: Good value

Cons: Leaky tire that I needed to fill a few times and dirty windows on the inside and outside which were a problem when driving into the sun.

July 5, 2018

Pros: The car that we ultimately paid up to get was in good condition.

Cons: The service, the price, the misleading information regarding insurance and mileage limitations, observing unhappy customers fighting with staff about damage to their car, additional fees, length to pick up the car.

June 1, 2018

Pros: nothing

Cons: 2 hours in queue to pick up vehicle

May 22, 2018

Pros: The speed of return and cleanliness of car

Cons: Not giving me the standard size car I booked and wouldn't upgrade for free due to their shortcoming, resulting in changes to my trip due to luggage space.

May 18, 2018

Pros: I did not pick up the car

Cons: Nothing

April 30, 2018

Pros: Good value for money quick & efficient staff

Cons: N/a

March 29, 2018

Cons: Trying to catch us out with non existant damage.

January 20, 2018

Pros: Nothing.

Cons: The company did not have the size of car reserved available. The first alternate they provided was defective Service was very poor when the vehicle broke down They have charged foe an alleged scratch which was probably there upon pick up but not visible due to the car being wet and has not even broken the paintwork. They clearly operate a business model based upon maximising revenue through bogus claims. I do not believe that you should offer them as a provider as they are clearly not reputable

September 25, 2017

Cons: We arrived 1/2 hour late to pick up rental car due to traffic congestion only to find that the car we had hired was no longer available as we were late. After much haggling we managed to secure another vehicle. The vehicle had only just been returned by another hirer and had not been serviced or checked over. Upon us receipting the vehicle the hirer did not go around and check the vehicle for any damage /cleanliness etc so we were forced to take as is. Our bond has still not been refunded.

September 4, 2017

Pros: Very little

Cons: Over-charging and erroneous charges. Atrocious customer service when difficulties arose. Even though I provided photos to refute charges there was no refund of money. Total intransigence and lengthy delays in responding to queries while ignoring any issue raised regarding my dissatisfaction. Their lack of response has resulted in unwarranted delays in enabling me to address matters with other parties in a timely fashion.

September 2, 2017

Pros: Customer service

Cons: N/A

August 24, 2017

Pros: Good quality of vehicle and 'can do' service of rental team.

Cons: Extra signage too rental premises as we had to ask the adjacent hotel where the rental premises were.

July 29, 2017

Pros: Cheap

Cons: 1. Car was filthy inside. 2. Advertised as golf or similar, but gave a Peugeot (cheeky) 3. staff rude when returning car...

June 22, 2017

Pros: Friendly staff

Cons: Queue takes too long

June 10, 2017

Pros: The office was in a convenient location

Cons: The fact that there did not seem to be a good level of understanding between DiscoverCar Hire and Green motion regarding the costs that would be applied

May 24, 2017

Pros: Fast and easy

Cons: The car was a bit scruffy, plus the clutch pedal rubber was missing, which made clutch control more difficult - especillay when shoew were wet.

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