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Goldcar at Madeira Funchal Airport
Customer Ratings and Latest Reviews
Cons: being misled over the fuel charges and being charged 50 euros to have the car cleaned because of a few scuff marks on the back of one seat. They also said the car was not suitable for driving in the hills and wanted to charge extra for an upgrade and charge extra for more insurance!
Pros: Your representatives in Funchal airport give excellent customer care. I witnessed your representatives deal with at least four extremely difficult customers, they dealt with the situation with grace and politeness. In addition when it came to our turn they greeted us with a smile! The ladies that were working the morning of Monday 1st April are a credit to your company.
Cons: We didn’t even hire the car in the end. Lots of hidden costs and goldcar don’t care about there customers
Cons: they stole 200 euros from me on drop off for a tiny bit of pre existing damage you could not see under the front bumper.the internet is full of similar stories.You shold not do business with goldcar
Pros: The girls are very friendly and nice. The car was at terrible condition.
Pros: Nothing to say, good service.
Pros: Not much. Didn't even provide a map.
Cons: Rep at collection desk was appalling.