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Palma de Mallorca Airport (PMI), Mallorca, Spain - Balearic Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Goldcar at Palma de Mallorca Airport

On-Airport. Arrivals terminal
0034 965 233 181 / 0034 965 233 425
Located in the capital city of the largest of the Balearic Islands, Goldcar is one of the car rental companies serving Palma de Mallorca Airport. The company’s office is located at the airport’s arrival terminal. Palma de Mallorca Airport is the third busiest airport in Spain and the busiest airport not located on the Spanish mainland.
Pick-up instructions
Office is located near Exit D
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Normal business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Period outside normal business hours
Mon:23:00-06:59
Tue:23:00-06:59
Wed:23:00-06:59
Thu:23:00-06:59
Fri:23:00-06:59
Sat:23:00-06:59
Sun:23:00-06:59
Key box
No

Most Popular Car Rental Offers

Palma de Mallorca Airport Car Rental
Mini
Opel Adam or similar
Opel Adam
  • 4x
  • 1x
  • 4x
  • Yes
  • Man.
Goldcar
$53.92 / per day
Palma de Mallorca Airport Car Rental
Economy
Fiat 500 2 doors or similar
Fiat 500 2 doors
  • 4x
  • 1x
  • 3x
  • Yes
  • Man.
Goldcar
$57.04 / per day
Palma de Mallorca Airport Car Rental
Economy
Renault Clio or similar
Renault Clio
  • 5x
  • 1x
  • 4x
  • Yes
  • Man.
Goldcar
$57.89 / per day
Palma de Mallorca Airport Car Rental
Compact
Ford Focus 5d or similar
Ford Focus 5d
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
Goldcar
$63.71 / per day
Palma de Mallorca Airport Car Rental
Compact
VW Golf or similar
VW Golf
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
Goldcar
$65.85 / per day
Palma de Mallorca Airport Car Rental
Economy
Opel Mokka or similar
Opel Mokka
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
Goldcar
$78.15 / per day
Palma de Mallorca Airport Car Rental
Compact
Ford Focus or similar
Ford Focus
  • 5x
  • 3x
  • 5x
  • Yes
  • Auto.
Goldcar
$80.48 / per day
Palma de Mallorca Airport Car Rental
Intermediate
Renault Scenic or similar
Renault Scenic
  • 5x
  • 2x
  • 5x
  • Yes
  • Man.
Goldcar
$85.69 / per day
The above prices are approximate only. They are based on bookings made during the last 48 hours and depend on booking dates, length of rental and car class.

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
August 8, 2019

Pros: Bad service

Cons: Very pushy for extra insurance cover costing an extra 300 euros

July 25, 2019

Pros: Nothing!!!! They are the worst car rental car on the planet

Cons: Everything - horrible aggressive unethical threatening unprofessional staff - cheats & thieves

July 15, 2019

Pros: Nothing

Cons: Scam

June 18, 2019

Cons: Refused to accept our insurance via third party and ended up having to pay twice

April 24, 2019

Pros: Drop off was easy. Car was in good shape and clean.

April 23, 2019

Pros: The car was pretty much clean.

Cons: Long que to get the car and drop off the car, no direct communication or flow of checking people in for cars.

April 19, 2019

Pros: there is NOTHING to like about the service. Totally Unacceptable by any performance standard, anywhere in the world

Cons: Rude, obnoxious, deceitful and discourteous service personnel. Totally Unacceptable in any place anywhere in the world

April 18, 2019

Pros: Excellent car and vlue for money

Cons: When dropping off the car the Goldcar rep told me to drop the keys in a box and the car would be checked 'later'. This is unacceptable and leaves the customer vulnerable to extra charges. I had to insist someone checked over the car while i was there.

April 11, 2019

Cons: Ladies at the counter rude and pushing to get extra insurance, terrible customer service

April 8, 2019

Pros: overall efficient

Cons: rude staff tried to sell unnecessary insurance made mistake on booking and was charged 150 euro incorrectly which i then had to spend my holiday time correcting asked to sign for charges and documents that were not properly explained

March 23, 2019

Pros: It was fast and efficient

Cons: I was told because I had full insurance I didn’t need to check the car On returning it. I still haven’t received my full deposit back.

March 22, 2019

Pros: Clean new car

Cons: Not clear on costs with insurance and gas. Really upsetting to think you book for $50 and turns out it is $300+. Unbelievable. People need a real heads up on what they are going to spend.

January 10, 2019

Pros: See above

Cons: All good

December 30, 2018

Cons: Goldcar lied me about money i have paid for petrol. They said they will back me all money they took from me if i give back full and they didnt do this.

December 26, 2018

Cons: Attendant gave us many problems and were constantly trying to upsell us

December 25, 2018

Pros: Easy drop off

Cons: Unclear relationship between Goldcar and website we rented off. Unclear information about the fuel charge. Unclear information about the insurance excess in spite of us paying for insurance online to Discovery

October 12, 2018

Cons: Insurance information from Discover Care for hire did not fulfill the Goldcar rental insurance. Goldcar was going to place an 1100€ hold on my credit card for 3 weeks in addition to your car insurance that we already purchased. The hold was going to be removed in 3 weeks even if the car was returned in 3 days.

August 29, 2018

Pros: Not much.

Cons: oo strict on pick up times. Counter not clear. Hidden ectras not explained such as airport tax, diesel charge, extra insurance.

July 30, 2018

Pros: Friendly staff

Cons: Costs were not upfront, the rental cost double what it was displayed as on the website. Still not received my deposit back.

July 11, 2018

Pros: The car itself was in good condition.

Cons: As with my Discover Car comment, we had a very difficult time dealing with Gold Car customer service to understand why our deposit was not honored, why we were charged for additional comprehensive coverage after already paying for it in our initial booking, and why multiple attempts to reach customer service have gone unanswered for a week. Not to mention our initial experience getting the car took ~30 minutes, and we were not explained any info. about the charges as we asked about them.

July 11, 2018

Cons: a little better info how to drive when you return it in garage should be great

June 22, 2018

Pros: very bad service

Cons: all Bad

June 13, 2018

Cons: Heavy handed CDW sales. I refused. Returning car they inititially refused to check in for any damage— it took ten minutes of arguing for them to agree to inspect car at drop off. Damage deposit of $1400 is still on hold on credit card more than a week after returning undamaged car with a FULL tank of gas.

June 7, 2018

Pros: worst thing ever

Cons: worst thing ever

June 4, 2018

Pros: Our service desk agent was extremely accommodating and helpful.

June 1, 2018

Pros: Obvious pick up counter & quick drop off.

Cons: Price quoted via discovercarhire vs. price at the pick up desk was a difference of approximately $200. I've rented cars in Mallorca numerous times and thought I would try a new company. Never again, felt like a scam and at least 3 other customers at the counter were unhappy about the service/ pricing. Unfortunately, after 24 hours of travel I gave in to the extra costs sinc

May 24, 2018

Cons: I was quoted a price of $71 US and ended up paying $191.76 - shocking rip off

May 16, 2018

Pros: The staff were friendly

Cons: Hidden charges on car pick up

November 27, 2017

Pros: I am sorry but this was my worst ever experience

Cons: I was given insurance which I did not ask for or need but was told three times that it would be refunded on the cars return . I am still waiting .the car was damaged before I picked it up and this was reported to gold car . we also took photo,s of the said damage.

October 30, 2017

Cons: We didn't like the fact that we were made to buy the insurance despite having our own insurance for hire cars. Its too agressive this business model and therefore we will not be using goldcar again

October 17, 2017

Pros: Hidden fees

Cons: Hidden fees

September 26, 2017

Pros: Nothing

Cons: Every staff member that we interacted with (1 at the airport counter, 1 at the garage counter at pick-up, and 2 at the garage counter at drop-off) were rude and not helpful in answering any questions we had.

September 18, 2017

Pros: The car.

Cons: The insurance I pre-purchased was good for nothing. Spent an additional 200.00 dollars to fully insurance the car. Very upsetting.

September 15, 2017

Pros: Nothing.

Cons: They were super slow, not organised and annoyed. After I said I have my own insurance they started suggesting really weird things. The amount for deposit suddenly become around 1100 euros. The car was full and they told me I have to return it empty, if don't do that, I loose administration fee. To be honest I didn't really understand that. After all they didn't like my bank card, I am from Germany, I only had maestro, so they refused me. This was never an issue in Germany or France.

September 12, 2017

Pros: Drop off was simple enough

Cons: The front counter was the worst I have ever experienced. 2 agents for 40 people. And when I declined insurance, the agent ripped up one paper but still presented me with the same price on a hard copy. I will never us gold car again. Saving a few euros is not worth the headache or time lost.

August 8, 2017

Pros: Friendly at first.

Cons: Didn't set up car seat. Petrol was not full. Petrol prepaid and refunded according to use. Pushy about costs. Told $1000 would be kept if I had own insurance and refunded after 1 month.

August 7, 2017

Pros: Several hidden fees were applied that doubled the car rate! There was nothing to be done to cancel the reservation, nome of the fees were explained in advance.

Cons: Hidden fees.

August 3, 2017

Pros: Car in good condition

Cons: See comments above

July 26, 2017

Cons: Was pressured into buying additional insurance even though I had full personal cover

July 13, 2017

Pros: Price...

Cons: Rip-off at pickup!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

July 11, 2017

Pros: The desk assistant was nice and tried to calm me down about paying more than twice I expected for the hire. Car was nice and tidy, no problems whatever, cannot complain about your company up to date.

Cons: Since I hired the car through an agent(as stated by your desk),HIDDEN charges like 210% were due.Discoverycars did state a much lower cost for entire hire. It is not your fault completely, but would not book over the net again. Also, a gentleman at the desk was very unpolite and rude. Besides your conversion rate is like extortion, since I gladly would have presented a credit card and payed the rest in cash. I'm pretty sure, you did not got the interest, but for me it would have been a delight.

July 9, 2017

Pros: Ladies at the front desk were pleasant

Cons: I'd be a good idea to let your renters know that personal insurance isn't accepted. Fine print is completely unacceptable it should be stated as a disclaimer when opt'ing the company's insurance option.

June 19, 2017

Cons: I understand that you need to make money, but posting price for 80e and paying total 230 is big difference. Was expecting something around 160 with insurance. Never use you again.

June 18, 2017

Pros: Car was new, booking seemed smooth

Cons: The price paid due to increases forced by goldcar at collection was double of original quote . Website is misleading, staff at desk probably driven by incentives take advantage and force higher costs onto customers. See my records, I have used goldcar frequently but never again

June 14, 2017

Pros: Nothing

Cons: Goldcar is a scam....do not give them your card details under any condition.

June 8, 2017

Pros: Nothing. Daylight robbery and hidden fees.

Cons: The countless hidden fees, completely inconsistent customer to customer, and the total inflexibillity in handling these.

June 1, 2017

Cons: over $100 in hidden fees. no reserved return parking spot, had to search parking garage for a spot.

May 25, 2017

Pros: Coche nuevo

Cons: Coche poco potente

May 22, 2017

Cons: Very confusing, they will sell u more insurance even if u bought all the coverage u need when booking.

April 20, 2017

Pros: La voiture et son état

Cons: Le prix qui frise l'arnaque !

October 24, 2016

Pros: The car was in good condition and worked well

Cons: It took 1 hour at the desk to get the car. They charged more than the price quoted. They put pressure on me to take out their excess insurance, saying that Discovery's would not cover me for a scratch on the car. I was impossible to check the car over adequately on collection from a dark car park. They would not check the car on its return in my presence.

October 19, 2016

Pros: see above

Cons: nothing

September 16, 2016

Pros: Quickly Service; Clean Car

Cons: Hidden Costs

September 7, 2016

Pros: Nothing.

Cons: The way customer service agent spoke to us was rude. We felt pressurised to pay the extra amount of money for the comprehensive insurance, otherwise, we had to leave 2000 Euro deposit.

Top 16 Suppliers for Palma de Mallorca Airport in 2019

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Avis
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Budget
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Europcar
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Excellent 8.3
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Goldcar
Very good 7.5
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On-Airport. Arrivals terminal
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