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FOX at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: There was no line upon arrival to pick up the vehicle.
Cons: They were obviously wanting us to buy additional insurance and the transponder for tolls being told that most toll roads didn't have a cash option. Every toll road we encountered had a cash option.
Pros: Friendly agent at drop off Shuttle was timely with friendly helpful driver
Cons: Two agents working. Explained charges for tolls differently. Unable to get clarification.
Pros: Representative at the counter was extremely rude. We ended up with the $12.99 toll package for each day as she told us we needed it as tolls were everywhere. We ran into tolls on the first and last day so spent 12.99/ day for 10 days of not evening needing this.
Pros: Good customer service and helpful
Cons: Nothing at all
Cons: Long and very slow lines. It was not explained well that we would pay $15 per highway tax charge! Still haven't heard back about a possible refund for emergency early return. Terrible service!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads. An E-Toll is offered in order to avoid violation fees.
There is an additional charge of 12.99 USD per day for Toll pass / E-toll device.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA. In order to pick up the car, international renters must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, International Driving Permit (IDP), telephone number statement (as proof contact number belongs to driver).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Pick-up & Drop-off
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