Cape Town Airport (CPT), Cape Town, South Africa
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Driver's country of residence is United States of America (USA) and age is 30-65
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Europcar at Cape Town Airport

Car Rental Terminal, Parow East, 7501 Cape Town
0027 219 358 600
Pick-up instructions
Please follow the signs to the car rental area located in terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

South Africa
Kia Picanto
March 15, 2024

Pros: Efficient

Cons: Expensive

United Kingdom
Volkswagen Polo
March 13, 2024

Pros: No issues at all

Cons: Nothing- all good

South Africa
Volkswagen Polo
February 20, 2024

Pros: FRIENDLY AND PROFESSIONAL RENTAL PERSON AT PICK-UP DESK.

Cons: DROPPING OFF INSPECTION SLOW

South Africa
Volkswagen Polo
February 15, 2024

Pros: The service was fine however the process was tedious

Cons: The option of paying the maximum amount of overhead charges when using a debit card

Réunion
VW Polo
January 8, 2023

Pros: Efficient and quick

Cons: Nothing

Ireland
Toyota Corolla
December 30, 2022

Pros: The service was excellent

Cons: I had problems with the car and the follow up service was great i was offered a new car immediately

Australia
VW Polo
December 28, 2022

Cons: That the deposit takes seven to ten days to be returned. Should be same day like when you collect car should return deposit to account same day drop car off.

United Kingdom
Kia Picanto
December 17, 2022

Pros: Staff were friendly and helpful.

Canada
Toyota Corolla
December 16, 2022

Pros: Upgrade to a Toyota Urban Cruizer

Cons: Annoying and frustrating speed surveillance device. I will not rent again from a company that invests in these devices.

Switzerland
VW Polo
December 15, 2022

Pros: Was pretty fast and efficient.

Cons: 1. When the car category says "VW Polo or similar", you think you get a VW Polo or a similar priced car ... on the market, a Suzuki Swift is rather cheaper than a VW Polo. More honesty in the description would be appreciated. 2. Starting the rental, nobody tells you that a Tracker is installed in the car and will send the speed driven back to Europcar (it might be in the small print, but nobody thought it important to mention it prior). Hence you get SMS reminders and threats from Europcar.

United Kingdom
Volkswagen Polo
December 12, 2022

Pros: Ease if pick-up and drop off

Cons: Just the car being a little underpowered on the Cape Town hills

Netherlands
Kia Picanto
December 11, 2022

Pros: Whole process from booking to handing in the car is efficient

Cons: Renault Kwid is a terrible car

Portugal
Mercedes Benz Vito
December 4, 2022

Pros: Courteous and professional service

Saudi Arabia
Kia Picanto
November 20, 2022

Pros: The car is clean and almost new

Cons: The wait was too long, and the employee was very slow.

United Kingdom
VW Polo
November 11, 2022

Cons: it took an hour for staff to find our booking

United States of America (USA)
Kia Picanto
July 26, 2022

Pros: Everyone was incredibly helpful, and it took much less time to navigate than expected.

Netherlands
Toyota Corolla
May 12, 2022

Pros: friendly staff

United Kingdom
Toyota Corolla
May 1, 2022

Pros: Very happy with the car which suited our needs

Cons: Had to queu for a long time before being served

United Arab Emirates
VW Polo
January 3, 2021

Pros: other than the pickup queue it was fine

Cons: Long queue 1 hour to collect car. This was painful especially after a very very long flight. This needs great improvement. The office should know when a high volume of renters is coming and plan capacity accordingly.

United States of America (USA)
Ford Fiesta
December 7, 2020

Pros: dropping off

Cons: Bad Customer Service/ attitude at the counter

United Kingdom
Ford Ecosport
March 29, 2020

Pros: Nice car, nice guy we met at the Europcar.

Cons: There were a fair few scratches on the car, but they made note of those before we drove off. Also they have charged us over £100 after we have dropped off the car, I'm still waiting to hear back on why.

United Kingdom
Hyundai Tucson
March 5, 2020

Cons: Provided with car of lower category than ordered

Canada
Ford Ecosport
February 26, 2020

Pros: Quick

Cons: Rushed inspection

Netherlands
Hyundai Tucson
February 22, 2020

Pros: Smart and quick

Cons: It was all fine

Zimbabwe
BMW 3 series
February 7, 2020

Pros: Great customer service, although we had chosen a car that was not available

Cons: Just our car was filthy

United Kingdom
Toyota Fortuner
January 20, 2020

Pros: Agent at the desk was fast and friendly. Excellent.

Cons: The line was too long to get to the agent.

United States of America (USA)
VW Polo
March 1, 2019

Pros: easy

Cons: the line was an extremely long wait to pick it up

Australia
Hyundai Accent
February 12, 2019

Pros: Collecting vehicle was quite quick.

Cons: Lack of explanation to questions, not given a receipt at time of collection, inability to answer phone, charging more than quoted price at counter, no feedback when dropping vehicle back to airport they just take the keys and drive away, then you get a bill for unknown issues which takes me back to trying to contact them with no success! Very basic customer service at Cape Town, would not recommend Europcar!!!

Most Popular Car Rental Deals

Cape Town Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$23.31 / per day
Cape Town Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 2
  • 5
  • A/C
  • Man.
Europcar
$29.79 / per day
Cape Town Airport
Economy
Toyota Starlet or similar
Toyota Starlet
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$32.82 / per day
Cape Town Airport
Compact
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$39.06 / per day
Cape Town Airport
Economy SUV
Toyota Urban Cruiser or similar
Toyota Urban Cruiser
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Europcar
$72.71 / per day
Cape Town Airport
Compact Elite SUV
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$74.45 / per day
Cape Town Airport
Premium
Mercedes Benz C Class or similar
Mercedes Benz C Class
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$83.08 / per day
Cape Town Airport
Full-size Elite SUV
BMW X3 or similar
BMW X3
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$123.85 / per day
The above prices are only approximate and were last updated at 02:45 on 2024-03-26. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 1105.00), Airport surcharge, Third Party Liability, VAT (value added tax).
Rate excludes
The following mandatory surcharge(s) will be applied: Rental contract fee.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): South Africa.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Cross-border policy
Cross border rentals are allowed only upon previous request.

Crossing country borders is allowed to the following countries: Botswana, Lesotho, Mozambique, Namibia, Zimbabwe, Eswatini, Zambia.
Crossing country borders is forbidden to the following countries: Angola.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  00:01 - 23:59
Tue:  00:01 - 23:59
Wed:  00:01 - 23:59
Thu:  00:01 - 23:59
Fri:  00:01 - 23:59
Sat:  00:01 - 23:59
Sun:  00:01 - 23:59

Top Suppliers at Cape Town Airport

First Car Rental
Exceptional 9 / 403 reviews
+27219347499
Cape Town International Airport, Airport Ring Road, Matroosfontein, Cape Town, 7490
$28 - $44
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
BLUU
Exceptional 9 / 150 reviews
+27219272750
Cape Town Intl Airport, Main Building Unit BG12, Central Car Rental Building, Central Boulevard 7525
$19 - $107
Working hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:08:00-17:00
Sun:08:00-17:00
Hertz
Very good 8.8 / 296 reviews
+270219353000
Cape Town International Airport, 4 Matroosfontein Rd, Cape Town, 7525
$27 - $122
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Budget
Very good 8.7 / 50 reviews
+27219278800
Cape Town International Apt
$25 - $171
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Firefly
Very good 8.4 / 162 reviews
+27219353000
Cape Town International Airport, 4 Matroosfontein Rd, Airport Industria, Cape Town, 7525
$26 - $123
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Thrifty
Very good 8.3 / 219 reviews
+27219353000
Cape Town International Airport 4 Matroosfontein Rd Airport Industria, Cape Town, 7525, South Africa
$34 - $153
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
SIXT
Very good 8.2 / 37 reviews
+27112309999
Cape Town Int. Airport
$44 - $72
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Enterprise
Enterprise
Very good 8.1 / 12 reviews
+27219347165
Car Rental Term Cape Town Intl, Kiosk 6 Airport Ringroad
$20 - $154
Keddy
Very good 8 / 120 reviews
+27219358600
Cape Town International Airport
$22 - $120
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
GreenMotion
Good 7.8 / 159 reviews
+27215559561 / +27836274411
Unit 2, Airport Business Park, Michigan Street 14, Airport Industrial, 7490
$22 - $130
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Bidvest
Good 7.8 / 6 reviews
+219272750
Cape Town International Airport, Main Building Unit BG12, Central Car Rental Building, Central Boulevard
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Avis
Good 7.7 / 10 reviews
27219278800
Cape Town International Apt
$27 - $177
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Dollar
Dollar
Good 7.7 / 1 review
+27219353000
Cape Town International Airport 4 Matroosfontein Rd Airport Industria, Cape Town, 7525, South Africa
$34 - $153
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Carwiz
Carwiz
Good 7.4 / 4 reviews
+27213862411 / +27824438716
Cape Town Int Airport, Matroosfontein, Cape Town, 7490
$23 - $142
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
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