Tontouta Airport (NOU), Noumea, New Caledonia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Europcar at Tontouta Airport

NOUMEA TONTOUTA AIRPORT
00687461431
Pick-up instructions
COUNTER IN TERMINAL
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia
Dacia Duster
January 7, 2024

Pros: Average

Cons: The car had multiple scratches and dents that were not listed in the contract. I sent email with photos the following day (it was dark at the pickup and I could not see all defects) but I have never received any response or cinfirmation. In addition, I was not provided with instructions on early drop off. As they are not responding my email, I had to go to the agency to ask for the drop off instructions. Also I could not fit 2 suitcases in the car boot.

Australia
Hyundai i10
August 15, 2023

Pros: Was easy to collect and return

Cons: Great staff

New Zealand
Hyundai i10
June 11, 2023

Pros: Good service and a good modern car supplied. The car could have been explained a little more, as I had not driven this type of car before.

Australia
Hyundai i10
March 11, 2023

Pros: Fantastic service when we dropped it off. There was no taxi service to take us to the port

New Zealand
Citroen Berlingo
July 27, 2022

Pros: We were upgraded to a minivan which was perfect. Luckily I am OK with a bigger vehicle and we were 5 persons + surfboard!

Cons: Nothing really, it was friendly and easy.

New Zealand
Huyndai i10
September 21, 2018

Pros: Help with GPS setup

Cons: Slow when picking up.

Australia
Citroen C4
November 30, 2017

Pros: The seamless process from start to finish

Cons: None really

Australia
Peugeot 108
October 19, 2017

Pros: friendly, efficient

Cons: nothing

New Zealand
Citroen C3
September 13, 2017

Pros: Quick and easy

Cons: There were a number of extra costs, including a 'cleaning fee' of a. 30$ I had never seen before and a charge for the extra driver ( which on the website had been advertised as free)

Australia
Citroen C3
August 13, 2017

Pros: Good service provided at advanced office timing in the Airport.

Cons: Would suggest a bit more powerful vehicles to overcome the topography (hills, slopes) as well as more automatic transmission choices.

Australia
Peugeot 108
August 7, 2017

Pros: functional car and generally friendly service

Cons: Not perfect because - car hard to find in general parking lot, also had to pay for cleaning at end of rental, also fuel gauge not functioning properly

New Zealand
Citroen C3
June 10, 2017

Pros: Good standard car hire outfit

Cons: Nothing

New Caledonia
Peugeot 207
October 4, 2016

Pros: The agent when she showed up was very helpful and efficient.

Cons: It took two phone calls to the office in Noumea for the agent to be summoned to the desk at Tontouta Airport. We waited for over an hour!!!

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: € 1257.00), Airport surcharge, Third Party Liability, VAT (value added tax).
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At the time of pick up, customers will be required to pay the amount of the rental.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.

Cash, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request. Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

Pick-up & Drop-off
Mon:  00:01 - 23:59
Tue:  00:01 - 23:59
Wed:  00:01 - 23:59
Thu:  00:01 - 23:59
Fri:  00:01 - 23:59
Sat:  00:01 - 23:59
Sun:  00:01 - 23:59

Top Suppliers at Tontouta Airport

Point Rouge
Very good 8.8 / 41 reviews
+687285920 / +687741560
Allée Guy Celton, La Tontouta
$43 - $117
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
SIXT
Very good 8.7 / 23 reviews
+687262280
Meet&Greet Service,BoxOffice 4, Tontouta 98840
$79 - $86
Working hours
Mon:08:00-23:59
Tue:08:00-23:59
Wed:08:00-23:59
Thu:08:00-23:59
Fri:08:00-23:59
Sat:08:00-23:59
Sun:08:00-23:59
Hertz
Hertz
Good 7.7
351277
Route De La Base Areo Navle
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
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