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Drive on Holidays at Porto Airport
Customer Ratings and Latest Reviews
Pros: auto nuova, pulita. All'arrivo il personale gentile ed efficiente
Cons: Ho prenotato attraverso www.discovercarhire ed ho fatto un'assicurazione di 73,75 che al banco di Drive on Holidays mi hanno detto che non serviva a niente, che avrei dovuto fare un'altra assicurazone da loro. All'accoglienza l'impiegata poco gentile, non si sforzava di capire
Pros: Quick and simple pick up and drop off of the car.
Cons: The communication wasn't as good since the wait time on the phone was long and since it took multiple attempts to get a hold of someone.
Pros: quick, efficient service
Cons: nothing to date, to complain about
Pros: they were fairly fast
Cons: No windshield wiper liquid in the car
Pros: Friendly and understanding after a very long flight. Did not try to sell us unwanted extras.
Cons: There was nothing we did not like about the service.
Pros: Friendly, professional and of course very efficient. But most important they are not a fly by night outfit that try to nail the customer for all kinds of things. there are many of those in Porto. I am a repeat customer ad so are some of my friends.
Pros: The location is very close to the Porto Airport. They have a nice drive in facility in a warehouse area where other car rental companies operate. The facility is clean, well lit and professional looking.
Cons: I was a little concerned in the beginning about the 1100 EU security deposit. I got my money refunded in the end so no real worry. The car also had some minor plastic trim damage on the left rear door. I was hoping they could help me with getting the Android Auto to work in my car but they could not help. The car USB charging was low amperage so I could not keep my phone charged up enough while navigating. I could not get my Samsung S9 to project the Android Auto Waze or Google Map on the screen
Pros: Excellent and helpful customer service on phone and in person
Pros: service was good
Cons: had to pay for tire please call 0016134343162 need to speak to someone about this matter. thanks
Pros: Nothing. I asked for an Polo. I did not get one! I asked for a ful full tank. I did not get one. The tank was EMPTY!
Pros: welcome during the take-over
Cons: alert problem oïl Car not véry clean
Pros: the airport attendant is profissional and lovely
Pros: The weather.
Cons: Car not in the best condition, pushy salesmen tactics
Cons: Provided a car with a motor breakdown Do not provided a replacement car Provided the worst customer service when the car broke down. Treated as stupid and untrustworthy The car breaking down ruined the last 3 days of our vacation and costed us additional costs that were not reimbursed apart from not getting reimbursed for the last 3 days were we did not have a car :-(
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