Bravacar at Madeira Funchal Airport

Cons: The agent didn't check condition of the car after returning and he wasn't be able to explain why Bravacar kept our money in deposite one week after car returning.

Pros: The company representative was helpful and picked me up at the hotel and took me to the rental office. Upon returning the car, he drove me back to the hotel from the rental again. The whole rental and return process was very quick and hassle free. The rental service worked very well.

Cons: The condition of the car was not the best. The seats were dirty (stains) and the air conditioning did not work.

Pros: Nothing

Cons: The condition of the car was awful. It had excessively high mileage, was missing 2 hubcaps, had numerous scratches and dents. The agents insisted that my excess insurance cover provided by DiscoverCars did not cover the damage excess, only 3rd party issues despite DiscoverCars website saying that it covered everything. A warning light came up on the dash. The rental person said not to worry about it. It's only something to do with the brakes!

Pros: Great value, friendly service

Cons: Nothing of consequence

Cons: car in bad condition, problems with picking up, they did not returned my security deposit. Horrible experience.

Pros: Simple process and nice staff. Price is also ta a greast cost-benefit

Cons: all good

Pros: Efficient and fast

Cons: the car was old and dented

Pros: The guys were great, very nice. The car was passable— good value for money!

Cons: I had to call for pick up; the rental process took a long time initially. The car was a bit old.

Pros: Cheap cars for rent, helpful office representative and very fast and convenient management of our reservation. Overall rating is very good. Cars are older than You can expect, but it was by far the cheapest option, so I wasnt bery surprised.

Cons: The office is not at Madeira Airport, but nearby. I added flight number to my reservation, but noone was there when we landed. I had to call, and we got picked up in 10 minutes, but if You are obliged to add flight number, it should be used by someone.

Cons: Agent should meet at at the airport but he was not there. We had to call and wait until he arrives from the rental office. The car had around 110 000 km and was making strange sounds that appeared to come from the front suspension. After informing the agency about it via whatsapp we got no response. Returning the car was a hassle as well. We nearly missed our flight and I'm still waiting for a 1250 eur deposit to arrive. Stressful experience. Read google reviews of this company.

Pros: Nothing

Cons: This is a fly by night operation. Discover car should not be associated with them.

Cons: Car was tired! Close to 150000k on the clock and you could tell! No aircon and temperamental stopstart

Pros: Nothing much to be honest!

Cons: Condition of the car especially given the steep climbs in Madeira. The fact the car had not been properly checked and the headlamp was broken. The wait until we were taken back to the airport as the sole staff member had to deal with another client who was hiring a car before returning us to the airport.

Pros: The car was old, 106,000 klm and grossly under powered for the hills of Madeira. Also it had no GPS capability so navigation was terrible

Cons: Staff are polite and helpful

Pros: Bardzo miła obsługa

Cons: Bardzo słaby oraz zużyty samochód. Pomimo zgłoszenia przy zamawianiu niestandardowych godzin zwrotu i opłaceniu wskazanej ceny wynajmu pobrano dodatkową oplatę 30€ w gorówce!!

Pros: Todo o serviço do staff é 100% profissional

Pros: The service of picking up at airport and dropping at departure was quick and efficient.

Cons: The people responsible for the payment of the guarantee had taken up 2000€ of the account instead of blocking the amount. This was not ok. The fact of receiving no answer after my triple request for having a discount because the airco didn't work is unacceptable.

Pros: Easy pick up at the airport, even though flight was late. Price was reasonable. Friendly, efficient service.

Cons: Car was very old and quite dangerous to drive in Madeira's mountainous roads. I've never been given a rental car that's older than 10 years before, and I feel this car was well past its lifespan and should not have been rented out. Clutch and handbrake both faulty. Very difficult to make it up the steep gradients.

Pros: Very efficient.

Cons: The brake pads on the car were almost gone. I felt unsafe at times.

Pros: All of the above

Cons: No dislike

Pros: It provided reasonable value for what we paid. The refund on the credit card deposit when we returned the car..

Cons: Slight delay on pick up

Pros: friendly and easy to deal with

Cons: nothing

Pros: No fuss and not picky on condition

Cons: Would prefer someone at airport rather than calling. Though it worked okay.

Pros: Very good no complaints

Pros: They provided exactly the services they promised. The car was actually an upgrade as it had A/C when not promised.

Cons: The off airport location added extra time to the pickup and we were almost hijacked by another car renter as we tried to find Bravacar on arrival (they were a bit late). Also, the fuel policy (return basically empty) cost us 40 Euro as we left early Covid-19 and the tank was almost full. Full-Full would is my preferred method of fuel management.

Pros: Bravacar representative was friendly and efficient

Cons: Car 1 in terrible condition both inside, outside and engine and not suitable for mountains. It broke down and we had to be recovered. Recovery driver very good.

Pros: Prompt, reliable, flexible.

Cons: One could tell that the car's clutch was closer to the end of its life rather than the beginning. Otherwise it was fine.

Pros: The operator was polite and chatty and we have spent a minimum amount of time to pick up the car.

Cons: The car wasn't safe. The airbag light came on all the time on the computer, tires thread was very close to be illegal. The car was covered in scratches, dents and bumps.

Pros: The service was good but the cars quite old and obsolete.

Cons: The cars were old.

Pros: The Bravacar representatives were really helpful when we arrived to collect our vehicle later than expected; they were waiting at the airport for us despite being 3 hours late. Great service!

Pros: Very pleasant staff. On time to collect us at the airport and efficient and helpful on pick-up/collection.

Cons: Car was a little old and tired looking and didn't cope very well with hilly conditions. However for the price paid couldn't expect a high performance vehicle.

Pros: All worked as promised. Good car and enough powerfull for the steep hilly roads.

Pros: Used this firm before so knew wha to expect

Cons: Nothing

Pros: We had an issue with the brakes, and they fixed it quickly and we were on our way

Cons: Rep was 1/2 hour late picking us up at the airport. We were literally walking over to rent a car from another agency at the airport when he walked in

Pros: Perfect car for the place

Pros: They were efficient and realistic regarding the outside condition of the car- numerous scratches so not too concerned about trying to record them.

Cons: Nothing

Pros: Fast, accurate service with no hassle. The car had good tires and brakes. Overall reliable car.

Cons: 1. The representative was ready to leave the airport without waiting for me and not checking the flight number I was entered during the booking. 2. The car was given with empty gas tank , not very convenient.

Cons: I prefer 'full to full' for the fuel

Pros: Friendly and efficient

Pros: Good service

Pros: No problems.

Cons: That no one was waiting at the airport as agreed.

Pros: When I complained about the first car I received, the second car was satisfactory.

Cons: Finding the location was difficult. The first car I was provided was a mess--dirty and the handle of the gear shift kept falling off. When I returned and asked for a replacement car, the agent argued with me, drove off in the first car with my husband and friend without telling me where or why, leaving me standing in an empty office. My husband said his driving during that time was terrifying. I had to insist, firmly, on a replacement and had to pay for another tank of gas. Not happy!