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Customer Rates and Reviews
Pros: Quick and easy
Cons: Can’t say I have anything bad to say, apart from maybe tyre chains should be part of the car kit apose to an extra as its winter season.
Pros: Nice car!
Cons: Pretty stiff prices!
Pros: Absolutely atrocious service. I will ensure I tell everyone of my experience via facebook, instagram and online.
Cons: Not a single thing do i recommend. Just take public transport
Pros: The car was in very good condition, it was upgraded to a larger vehicle free of charge, so it was more comfortable than expected.
Cons: There was a confusion about the payment, we were able to make the booking using the main driver's card on your website, but when we arrived to pick up the car, we were told that the card was a debit card and it was therefore impossible to use it to complete the booking. We had to change the main driver and pay for an additional driver in order to rent the car, what a shame!
Pros: Fast and efficient. Very helpful
Cons: Firstly, I was very disappointed to arrive at the pick up desk to be told that I can only process my transaction using a credit card. Since I did not have one, l requested for a refund of the deposit of £25.00 l paid to you using my debit card. The representative asked me to ring the booking agent. I asked her for the telephone number to call but she said she doesn't know the number. I expected that if they are partners you deal with, they should be able to have your telephone number.
Pros: Courteous counter staff at Geneva Airport.
Cons: Inside of windscreen wasn't very clean.
Pros: Good quality car.
Cons: They requested a 5000 deposit if not using their insurance. I have an annual excess policy so did not want this but the 5000 was too much to put on my credit card. I then had to pay an excessive amount for their insurance. The fees are listed in the small print but are excessive.
Pros: A simpatia e disponibilidade dos funcionarios.
Cons: Nada a apontar.
Cons: hire company made us use their extra insurance by not accepting our debit card and credit cards.
Cons: Their demand for a CH5000 security deposit
Pros: Car itself was fine
Cons: Dishonest representation of vehicle insurance. As above, when we arrived in Switzerland the car company, Alamo, requested we pay double the total cost already paid for insurance or provide ~$7000 deposit for the car
Pros: Very professional, no flexibility though.
Cons: BEAWARE! The fact that having the lowest insurance they want a deposit of 5000CHF!!! Most of the people then are forced to agree to take on an extra insurance which costs 20CHF per day, but you still have to deposit 1500CHF. Top level insurance, which is 55CHF per day, covers everything and no deposit is needed.
Pros: Free upgrade
Cons: Waiting time for collection
Pros: Easy, fast, trustworthy, directly at airport
Cons: All was great
Pros: Good car, good service, easy booking
Cons: GPS navigation was promised at the counter, but appeared not to be working when driving (no software installed/no maps), this was quite frustrating relative expensive insurance (full coverage)