Customer Rates and Reviews
Pros: Nothing they promoted companies that rip pepper off
Cons: Waiting 2 hrs waiting for my car that wasn’t there.
Pros: the drop off experience was super quick and efficient
Cons: The shuttle van took over 20 minutes to arrive
Pros: I liked the car and the drop-off service team.
Cons: The pick-up service team was extremely rude and inefficient. For no reason other than poor management, we spent at least 2 hours waiting in line. No agents issued an apology for the wait.
Pros: On,y one agent and waited in line for over 20 min.
Cons: The bus rental person did not come out to assist. Even though I had it handled, out of courtesy, it would be good for him to be welcoming (I still gave tip). Also, the car itself was not as described as a I thought. The car was missing the two front hubcaps, many scratches and 3 cylinders. The tires were low that we felt every pothole, I did not feel safe.