Frequently Asked Questions
What is a voucher?
The Confirmation Voucher is an official rental confirmation document issued to you by Discover Car Hire. It contains the car rental company’s confirmation number, the car pick-up and drop-off instructions and times, the rental conditions of the car, information about the driver(s), as well as the car rental company’s address, phone number, and other contact information.
The Confirmation Voucher also contains the full price that you’ll be required to pay when you pick up the car. We always give you all the information and details about your rental so that you’re fully in control of your trip. If upon pick up you’re asked to pay for something that isn’t listed in the Confirmation Voucher or if the car rental provider tries to sell you a product against your wishes, please contact our Customer Service team for more information and assistance.
The Confirmation Voucher is attached to the confirmation email, and we will also send you a separate “Download your voucher” link that you can use to access and download your voucher at any time.