Frequently Asked Questions

Can I upgrade my car?

Yes, it’s usually possible to upgrade the car you’ve booked. We recommend you contact our Customer Service team to do this. You can also upgrade your car with the car provider upon arrival at the pick-up location, but in this case you’ll be charged an extra fee.

If you upgrade a car with our Customer Service team, we’ll send you the updated information, pricing, etc. If you choose to upgrade a car at the pick-up location, it will be the car provider’s responsibility to let you know the increase in rental costs resulting from the upgrade.

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