Frequently Asked Questions

What should I do if my car breaks down or I’m involved in an accident?

If your rental car breaks down, you should contact the breakdown assistance service. Their contact information should be stated on your rental agreement document. You should also contact the car rental provider to find out how your rental car will be replaced.

If there’s been an accident and someone needs medical assistance, the first thing to do is contact emergency services. After that, contact the police and then contact your car rental provider.

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