Frequently Asked Questions
How do I cancel my booking? Is there a fee if I need to cancel my reservation?
You can visit the My Booking section in order to cancel your booking. If the reason for cancellation is a change of flight or other plans, we can offer you the possibility of modifying your booking.
If you cancel a booking 48 hours or more before the pick-up time, your prepayment will be fully refunded. If you cancel less than 48 hours before the pick-up time, your prepayment will not be refunded, but Full Coverage will still be refunded. If you contact us after the rental period has already begun, no booking-related payments are refundable.