Frequently Asked Questions

Will I need a passport to pick up a car?

In general, the requirements for renting a car are the same as those for entering a country. If you’re travelling and your passport was required to enter the country, it will also be required when you rent a car.

In some countries, like European Union member states, an equivalent of the passport, such as the National ID card, might be sufficient.

Do keep in mind that you’ll need to have the original of your identification document, not a copy.

If you’re renting a car in your own country, other types of personal identification, such as your driver license, might be sufficient. To make sure, always check the rental conditions, which you’ll find when you do a search for a rental on our website. Just click on the “Rental Conditions” link under the picture of each car offered.

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