20 August 2020 - ALEKSANDRS BURAKS
Best Car Rental Companies in Orlando
Best Car Rental Companies in Orlando
By Aleksandrs Buraks | August 20, 2020
Orlando is the largest market for rental cars in the world. No wonder there are so many rental companies with locations in the city, mostly at and around the airport. With such a choice, how can one know which to choose?
That's what this article is for — to help you select the best rental company for your needs out of the wide choice. We've had thousands of customers rate their experience with rental companies in Orlando. This list is the ones that our customers rate the highest, on average.
As our customers' ratings encompass everything from the time it takes to pick up and drop off the car to the condition of the companies' fleets, we'll breakdown the specific strong points of each company on our list. That way you will know exactly which rental company to choose for your trip to Central Florida.
That's what this article is for — to help you select the best rental company for your needs out of the wide choice. We've had thousands of customers rate their experience with rental companies in Orlando. This list is the ones that our customers rate the highest, on average.
As our customers' ratings encompass everything from the time it takes to pick up and drop off the car to the condition of the companies' fleets, we'll breakdown the specific strong points of each company on our list. That way you will know exactly which rental company to choose for your trip to Central Florida.
Best Value
Dollar (Cat. Score - 8.7☆)
"Its simple and straight to the point. Excellent telephone support."
"Its simple and straight to the point. Excellent telephone support."
Cleanest Cars
Dollar (Cat. Score - 9.1☆)
"The car was very clean."
"The car was very clean."
Best Upkept Cars
National (Cat. Score - 8.9☆)
"Excellent cars!
"Excellent cars!
Easiest to Find
Dollar (Cat. Score - 8.9☆)
"It was easy to find in the Rental Car Center"
"It was easy to find in the Rental Car Center"
Quickest Pickup
Snap Rentals (Cat. Score - 8.5☆)
"Easy drop-off and pick process."
"Easy drop-off and pick process."
Quickest Dropoff
Europcar (Cat. Score - 9.2☆)
"Helpful service."
"Helpful service."
Orlando is the largest market for rental cars in the world. No wonder there are so many rental companies with locations in the city, mostly at and around the airport. With such a choice, how can one know which to choose?
That's what this article is for — to help you select the best rental company for your needs out of the wide choice. We've had thousands of customers rate their experience with rental companies in Orlando. This list is the ones that our customers rate the highest, on average.
As our customers' ratings encompass everything from the time it takes to pick up and drop off the car to the condition of the companies' fleets, we'll breakdown the specific strong points of each company on our list. That way you will know exactly which rental company to choose for your trip to Central Florida.
That's what this article is for — to help you select the best rental company for your needs out of the wide choice. We've had thousands of customers rate their experience with rental companies in Orlando. This list is the ones that our customers rate the highest, on average.
As our customers' ratings encompass everything from the time it takes to pick up and drop off the car to the condition of the companies' fleets, we'll breakdown the specific strong points of each company on our list. That way you will know exactly which rental company to choose for your trip to Central Florida.
Best Overall Car Rental Company in Orlando
As rated by DiscoverCars.com's customers
Dollar Car Rental
With an average customer rating of 8.8☆, Dollar is the best overall car rental company in Orlando. It's also no surprise that the company has been awarded our Excellent Service Award.
Best Overall Car Rental Company in Orlando
As rated by DiscoverCars.com's customers
Dollar Car Rental
With an average customer rating of 8.8☆, Dollar is the best overall car rental company in Orlando. It's also no surprise that the company has been awarded our Excellent Service Award.
#1 Dollar - 8.8☆
Dollar, the large, international brand, is the clear best rental company in Orlando. In addition to having the highest overall score, Dollar is the category winner in most of the categories we ask our customers about, including:
Given it's location in Orlando Airport's Terminal, it's no surprise that Dollar is the easiest rental company to find and provides the quickest pickup. It's also not so surprising that our customers think that Dollar provides the best value, given that this is the company's main goal.
With extremely clean cars, excellent value for your money, its ease to find and quick pickup, you can't go wrong with renting from Dollar when visiting Orlando, particularly if you are an intnerational customer.
- Best Value
- Cleanest Cars
- Easiest to Find
- Quickest Pickup
Given it's location in Orlando Airport's Terminal, it's no surprise that Dollar is the easiest rental company to find and provides the quickest pickup. It's also not so surprising that our customers think that Dollar provides the best value, given that this is the company's main goal.
With extremely clean cars, excellent value for your money, its ease to find and quick pickup, you can't go wrong with renting from Dollar when visiting Orlando, particularly if you are an intnerational customer.
Excellent value
Blazing fast pickup
Blazing fast drop-off
Excellent customer service
Spotless car
Car in excellent condition
#2 National - 8.6☆
Tied for second on our list with an average rating of 8.6 out of 10 is National. National is owned by the next company on our list, Enterprise. Together, they form the largest rental company in the world.
National is located in the airport's Terminal, making it incredibly easy for deplaning passengers to find. It also means that renters spend very little time picking up and dropping off the car. Not having to return to the airport as early as if you had renting from a company requiring you to take a shuttle is a big advantage to many.
National is known across the world for its excellent customer service, so one won't be shocked to learn that our customers say that its customers service in Orlando is, in fact, excellent.
Finally, being a huge global brand, National maintains an excellent fleet of cars, both in terms of choice and in how they are taken care of. You can expect to receive a clean, well-maintained car from them.
Finally, even though National may have slightly higher prices than those companies located away from the airport, our customers report receiving excellent value for their money with the company. So if you want to save time, have convenience, and be sure you get excellent service, you can't go wrong renting from National at Orlando Airport.
National is located in the airport's Terminal, making it incredibly easy for deplaning passengers to find. It also means that renters spend very little time picking up and dropping off the car. Not having to return to the airport as early as if you had renting from a company requiring you to take a shuttle is a big advantage to many.
National is known across the world for its excellent customer service, so one won't be shocked to learn that our customers say that its customers service in Orlando is, in fact, excellent.
Finally, being a huge global brand, National maintains an excellent fleet of cars, both in terms of choice and in how they are taken care of. You can expect to receive a clean, well-maintained car from them.
Finally, even though National may have slightly higher prices than those companies located away from the airport, our customers report receiving excellent value for their money with the company. So if you want to save time, have convenience, and be sure you get excellent service, you can't go wrong renting from National at Orlando Airport.
Excellent value
Fast pickup
Blazing fast drop-off
Execellent customer service
Spotless car
Car in excellent condition
#2 Enterprise - 8.6☆
Also tied for second is Enterprise, which may seem fitting given that National and Enterprise are owned by the same company and served at the same desk in Orlando's Airport.
Enterprise is the largest car rental company in the world, so it's no surprise it shows up on the list of the best rental companies in the largest rental market in the world.
Enterprise is located in the airport's Terminal, making it incredibly easy for deplaning passengers to find. It also means that renters spend very little time picking up and dropping off the car. Not having to return to the airport as early as if you had renting from a company requiring you to take a shuttle is a big advantage to many.
Enterprise is known across the world for its excellent customer service, so one won't be shocked to learn that our customers say that its customers service in Orlando is, in fact, excellent.
Finally, being a huge global brand, it, like National, maintains an excellent fleet of cars, both in terms of choice and in how they are taken care of. You can expect not to have any problems with your rental car if using Enterprise.
Finally, even though Enterprise and National may have slightly higher prices than those companies located away from the airport, our customers report receiving excellent value for their money with the company. So if you want to save time, have convenience, and be sure you get excellent service, you can't go wrong renting from Enterprise at Orlando Airport.
Enterprise is the largest car rental company in the world, so it's no surprise it shows up on the list of the best rental companies in the largest rental market in the world.
Enterprise is located in the airport's Terminal, making it incredibly easy for deplaning passengers to find. It also means that renters spend very little time picking up and dropping off the car. Not having to return to the airport as early as if you had renting from a company requiring you to take a shuttle is a big advantage to many.
Enterprise is known across the world for its excellent customer service, so one won't be shocked to learn that our customers say that its customers service in Orlando is, in fact, excellent.
Finally, being a huge global brand, it, like National, maintains an excellent fleet of cars, both in terms of choice and in how they are taken care of. You can expect not to have any problems with your rental car if using Enterprise.
Finally, even though Enterprise and National may have slightly higher prices than those companies located away from the airport, our customers report receiving excellent value for their money with the company. So if you want to save time, have convenience, and be sure you get excellent service, you can't go wrong renting from Enterprise at Orlando Airport.
Great value
Fast pickup
Blazing fast drop-off
Excellent customer service
Spotless car
Car in excellent condition
#4 Alamo - 8.5☆
Coming in third on our list of best rental companies in Orlando is another major international car rental brand, Alamo.
One of Alamo's key advantages, like the previous two companies on the list, is that it is located in the airport's Terminal. This makes the company incredibly easy to find. It also means that picking up and dropping off a car with them is quick. It even has self-service kiosks where you can check-in at.
Alamo is a global brand that is well-known for being one of the consitently best rental companies across the world. Its location at Orlando doesn't go against that. It provides excellent customer service according to our customers.
The company also prides itself on its fleet of vehicles. It has a wider selection that the smaller companies have meaning you can find the vehicle that's just right for you. Its vehicles are also incredibly well-serviced and cleaned. Whether on vacation or traveling for business, you surely want to be able to rely on your rental car.
Of course, there is no such thing as a free lunch. Alamo's supeior service and fleet come at a cost. But many of our customers feel that it is well-worth paying the slight higher price and still rate the company as a great value.
One of Alamo's key advantages, like the previous two companies on the list, is that it is located in the airport's Terminal. This makes the company incredibly easy to find. It also means that picking up and dropping off a car with them is quick. It even has self-service kiosks where you can check-in at.
Alamo is a global brand that is well-known for being one of the consitently best rental companies across the world. Its location at Orlando doesn't go against that. It provides excellent customer service according to our customers.
The company also prides itself on its fleet of vehicles. It has a wider selection that the smaller companies have meaning you can find the vehicle that's just right for you. Its vehicles are also incredibly well-serviced and cleaned. Whether on vacation or traveling for business, you surely want to be able to rely on your rental car.
Of course, there is no such thing as a free lunch. Alamo's supeior service and fleet come at a cost. But many of our customers feel that it is well-worth paying the slight higher price and still rate the company as a great value.
Great value
Quick pickup
Blazing fast drop-off
Excellent customer service
Spotless car
Car in excellent condition
#5 Carl's Van Rentals - 8.4☆
Fourth on our list is the first local company, Carl's Van Rental. As its name states, this Florida-based company specializes in van rentals; it doesn't offer cars.
Carl's Van Rentals offers minivans, passenger vans (with capacities varying from 7 to 15 passengers), and cargo vans. The company began in 1993 with its first location south of downtown Orlando. It now serves most of Florida's major airports including Orlando Airport.
As a specialty van rental agency, Carl's unsurprisingly provides great service to those seeking to rent vans. Our customers say that they feel they receive great value for their money with the company and that the customer service is great. And best of all, the company takes excellent care of its vehicles providing clean, reliable vans to customers.
One thing to be aware of is that, like most van rentals, the included mileage is quite limited and you need to pay extra if needing to drive more miles with the van. However, given the choice of vans and the excellent prices, this doesn't decrease the value of Carl's offers at all.
Carl's Van Rentals offers minivans, passenger vans (with capacities varying from 7 to 15 passengers), and cargo vans. The company began in 1993 with its first location south of downtown Orlando. It now serves most of Florida's major airports including Orlando Airport.
As a specialty van rental agency, Carl's unsurprisingly provides great service to those seeking to rent vans. Our customers say that they feel they receive great value for their money with the company and that the customer service is great. And best of all, the company takes excellent care of its vehicles providing clean, reliable vans to customers.
One thing to be aware of is that, like most van rentals, the included mileage is quite limited and you need to pay extra if needing to drive more miles with the van. However, given the choice of vans and the excellent prices, this doesn't decrease the value of Carl's offers at all.
Great value
Quick pickup
Blazing fast drop-off
Great customer service
Spotless car
Car in excellent condition
#6 Reliant Car Rental- 8.3☆
Reliant Car Rental comes in at number six on our list of best rental companies in Orlando. You have almost surely never heard of this company, as it is a small, local company with locations in Orlando and Miami. That's what this list is for — to let you know which are the best rental companies, both the one's you've heard of and the ones you haven't.
We'll spare you the obvious pun, but rest assured, you won't have to worry about the state of the car you get from Reliant. Our customers report that their cars are both spick and span and in excellent condition. So spend your Florida vacation on the road, at the parks, or on the beach and not waiting for a tow truck.
One thing you should be aware of, though, is that Reliant does not allow its vehicles to be taken outside of Florida. Of course, this only matters if you are planning a longer road trip, as the company still offers unlimited miles.
The small company provides great customer service, and as one might expect, has an extra personal touch. Therefore, if you want great customer service and great value, Reliant is a great choice for your Orlando car rental.
We'll spare you the obvious pun, but rest assured, you won't have to worry about the state of the car you get from Reliant. Our customers report that their cars are both spick and span and in excellent condition. So spend your Florida vacation on the road, at the parks, or on the beach and not waiting for a tow truck.
One thing you should be aware of, though, is that Reliant does not allow its vehicles to be taken outside of Florida. Of course, this only matters if you are planning a longer road trip, as the company still offers unlimited miles.
The small company provides great customer service, and as one might expect, has an extra personal touch. Therefore, if you want great customer service and great value, Reliant is a great choice for your Orlando car rental.
Great value
Quick pickup
Blazing fast drop-off
Great customer service
Spotless car
Car in excellent condition
#7 Sixt- 8.2☆
At number 7 on our list is the large, international brand Sixt. It, while being a great choice for domestic renters, is an even better choice for international renters.
SIxt has a reputation across the world as one of the leading car-rental companies, and for good reason. And it's also no different in Orlando.
Sixt is located just outside of the airport and provides a free shuttle to its location. It's a little closer to the airport than most of the other companies located off-airport. In addition, its shuttle runs often and is quick. Our customers rate the company well when it comes to the time spent picking up and dropping off the car.
Sixt really shines when it comes to its customer service, though. And given the company's global focus on customer service, this isn't surprising. Our customers rate Sixt as providing some of the best customer service out of all the companies in Orlando.
You can also rely on Sixt's modern and well-equipped fleet of vehicles. So if you value excellent service and want to rent from a well-respected global brand, you can't go wrong with Sixt at Orlando Airport.
SIxt has a reputation across the world as one of the leading car-rental companies, and for good reason. And it's also no different in Orlando.
Sixt is located just outside of the airport and provides a free shuttle to its location. It's a little closer to the airport than most of the other companies located off-airport. In addition, its shuttle runs often and is quick. Our customers rate the company well when it comes to the time spent picking up and dropping off the car.
Sixt really shines when it comes to its customer service, though. And given the company's global focus on customer service, this isn't surprising. Our customers rate Sixt as providing some of the best customer service out of all the companies in Orlando.
You can also rely on Sixt's modern and well-equipped fleet of vehicles. So if you value excellent service and want to rent from a well-respected global brand, you can't go wrong with Sixt at Orlando Airport.
Great value
Quick pickup
Fast drop-off
Excellent customer service
Spotless car
Car in excellent condition
#8 Routes - 8.1☆
Number 8 on our list of best rental companies in Orlando is Routes Car Rental. Routes is a Canadian rental company and Orlando Airport is one of its largest locations.
Over the pat two years , Routes has expanded both in the United States and abroad, with locations now in Mexico, Romania, and New Zealand. Clearly given this amazing growth, the company knows what it's doing.
Routes focuses on providing great value. Its locations are always close to, but not at the airport, which allows it to offer extraordinary prices to its customers. This is part of what makes it our most popular rental company at Orlando Airport.
Though the company offers low prices, it still provides good customers service and makes sure that renters get their cars a quickly as possible. It also keeps its fleet in tiptop condition. So renters can rely on their rentals during the vacation.
So it's clear, if you want to get the most from your money and are willing to take a shuttle to their location, then Routes is a great choice for your car rental at Orlando Airport.
Over the pat two years , Routes has expanded both in the United States and abroad, with locations now in Mexico, Romania, and New Zealand. Clearly given this amazing growth, the company knows what it's doing.
Routes focuses on providing great value. Its locations are always close to, but not at the airport, which allows it to offer extraordinary prices to its customers. This is part of what makes it our most popular rental company at Orlando Airport.
Though the company offers low prices, it still provides good customers service and makes sure that renters get their cars a quickly as possible. It also keeps its fleet in tiptop condition. So renters can rely on their rentals during the vacation.
So it's clear, if you want to get the most from your money and are willing to take a shuttle to their location, then Routes is a great choice for your car rental at Orlando Airport.
Great value
Quick pickup
Fast drop-off
Good customer service
Spotless car
Car in excellent condition
#9 Ace Rent a Car- 8.1☆
Coming in at number nine on our list is ACE Rent a Car. This is an American company that has grown to be a worldwide company. Though not nearly as large or well-known as some other brands, ACE has now expanded to 45 countries across the world and can be found all across the United States.
ACE differentiates itself from the other major American car rental companies by intending to provide customers with the best value possible. Often, as in Orlando, its locations are off-airport allowing it to charge lower prices than its on-airport competitors.
Our customers report that ACE in Orlando does indeed provide them with good value for their money. Though customers must use a shuttle bus to reach it, it still provides quick pickups and fast drop offs.
And being a large company, it provides very clean cars that are in great condition. Its clear, if you care about value but still want to have a good rental experience, ACE is a great choice of rental company for you.
ACE differentiates itself from the other major American car rental companies by intending to provide customers with the best value possible. Often, as in Orlando, its locations are off-airport allowing it to charge lower prices than its on-airport competitors.
Our customers report that ACE in Orlando does indeed provide them with good value for their money. Though customers must use a shuttle bus to reach it, it still provides quick pickups and fast drop offs.
And being a large company, it provides very clean cars that are in great condition. Its clear, if you care about value but still want to have a good rental experience, ACE is a great choice of rental company for you.
Good value
Quick pickup
Blazing fast drop-off
Good customer service
Very clean car
Car in great condition
#10 Europcar - 7.9☆
Our top ten list is rounded out by Europcar, the well-known international brand.
It's important to note that Europcar does not have a desk of its own at Orlando Airport. Instead, its rentals are serviced by Fox Rent a Car.
Europcar is rated by our customers as having the fastest drop-off in Orlando. This is great if you want to spend more time on vacation and not have to arrive back at the airport so early.
Our customers also report received good customers service and cars in great condition. As a large, international brand, Europcar also has a wide selection of vehicles in its fleet.
So those that may have used Europcar elsewhere won't be disappointed in Orlando. And for others, it is certainly worth using them for the first time in Orlando.
It's important to note that Europcar does not have a desk of its own at Orlando Airport. Instead, its rentals are serviced by Fox Rent a Car.
Europcar is rated by our customers as having the fastest drop-off in Orlando. This is great if you want to spend more time on vacation and not have to arrive back at the airport so early.
Our customers also report received good customers service and cars in great condition. As a large, international brand, Europcar also has a wide selection of vehicles in its fleet.
So those that may have used Europcar elsewhere won't be disappointed in Orlando. And for others, it is certainly worth using them for the first time in Orlando.
Good value
Quick pickup
Blazing fast drop-off
Good customer service
Very clean car
Car in great condition
Aleksandrs Buraks
Head of Growth at DiscoverCars.com
Aleksandrs has over 10 years of experience in marketing with a focus on creating stellar content that provides topical insights using data. Having taken five road trips across Europe and one in the U.S., he is passionate about traveling by car. His favorite countries to visit are Denmark and Thailand. You can find him on Linkedin, Facebook, and Twitter.